Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Elizabeth Polacek

Custer,WI

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of business operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

21
21
years of professional experience

Work History

Customer Service Manager

Wood Street Rental Center Inc.
Stevens Point, WI
05.2018 - Current
  • Developed improved filing systems for confidential client records and reports to increase operational efficiency
  • Prepare quotes for new products and services and composed budgets
  • Establish and maintain positive work environment
  • Reconciled daily sales transactions to balance and log day-to-day finances with POR
  • Maintained team efficiency by delegating daily activities, monitoring output and rewarding positive contributions
  • Created and implemented action plan to address cost control issues
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
  • Evaluated and recommended changes in rental pricing strategies
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.

Operations Manager- Project Manager

Viking Maintenance LTD Finish Tower Inc.
Endeavor, Wisconsin
11.2015 - 05.2018
  • Reviewed plans and specs during the schematic design of pre-construction
  • Prepare bid request, proposal writing
  • Schedule, Manage Projects through the entirety
  • Conducted weekly production and operations contractor meetings to facilitate stronger communication and ability o resolve critical issues
  • Consult with construction administration to plan field observations on schedule
  • Review, approve and archive closeout documentation
  • Report quality of performance on site to all construction managers
  • Quality audits to ensure that work was progressing per specifications and initiated corrective actions
  • Schedule all contractors and materials deliveries
  • Organize joint sales calls with current customers and outside vendors
  • Negotiate terms of sale, service agreements, material pricing to secure best value
  • Maintain timely product deliveries by effectively communicating with vendors, merchants and distribution center
  • Evaluate suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
  • Train new and existing staff members in various financial procedures to help each prepare for job requirements
  • Developed implementation methodologies to rein in project costs while meeting key milestones.

Safety Manager / Project Manager

Viking Maintenance LTD
Endeavor, Wisconsin
05.2009 - 11.2015
  • Coordinated utility service providers according to project schedules
  • Reviewed plans and specs during the schematic design of pre-construction planning, rigging and safety reviews. Write JSA /HSA
  • Obtained building and specialty permits from local jurisdictional agencies
  • Prepared and followed through on all required punch lists
  • Determined the project schedule, which included the sequence of all construction activities, and training
  • Reported the quality of performance on site to all site construction managers
  • Avoided construction delays by efficiently following through with all site inspections in a timely manner
  • Scheduled all contractors and materials deliveries and safety training
  • Trained and promoted continued education for all onsite crew members

Production Supervisor

Smurfit Stone
Adams, Wisconsin
11.2006 - 04.2009

Drove daily production activities with effective communication and leadership.

  • Inspected incoming supplies to verify conformance with materials specifications and quality standards
  • Reviewed individual employee performance on daily basis to correct issues and enhance productivity
  • Conducted performance reviews to identify and rectify areas for improvement
  • Provided input for performance reviews and identified areas for additional improvement
  • Managed all areas of manufacturing, safety, inventory control and process implementation
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles
  • Attended Flexo anilox training.
  • Plant team member for 5S Lean Manufacturing rollout and training.

2ND OPERATOR

Smurfit Stone
Adams, WI
08.2002 - 11.2006
  • Guided materials onto machine tracks for proper gluing, coating and slitting.
  • Regulated pressure roll tension, glue temperature and machine component speed by calibrating machine controls and settings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Cross trained material handling, baler,stacker, and knife operator.

Education

Certificate - Forklift Train The Trainer

Wisconsin Safety Council
Madison, WI
2014

High School Diploma -

Adams Friendship High School
1995

OSHA 500

Northeast Wisconsin Technical College
Green Bay, WI
2015

Skills

  • Operations and Project Management
  • Quote and proposal management
  • Contract negotiation
  • Contractor & vendor management
  • Inventory and Cost management
  • 5-S Experienced
  • Hiring and recruitment knowledge
  • OSHA 500 Construction Trainer
  • Knowledgeable in construction and workplace safety
  • Strong written and verbal communication skills
  • Warehouse Management
  • Managing operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Timeline

Customer Service Manager

Wood Street Rental Center Inc.
05.2018 - Current

Operations Manager- Project Manager

Viking Maintenance LTD Finish Tower Inc.
11.2015 - 05.2018

Safety Manager / Project Manager

Viking Maintenance LTD
05.2009 - 11.2015

Production Supervisor

Smurfit Stone
11.2006 - 04.2009

2ND OPERATOR

Smurfit Stone
08.2002 - 11.2006

Certificate - Forklift Train The Trainer

Wisconsin Safety Council

High School Diploma -

Adams Friendship High School

OSHA 500

Northeast Wisconsin Technical College
Elizabeth Polacek