Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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ELIZABETH POLLOCK

Ponte Vedra Beach,FL

Summary

High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.

Overview

3
3
years of professional experience

Work History

Host/Server Assistant

Bonefish Grill
10.2023 - Current
  • Proficiently liaised between customers, servers, and kitchen staff to ensure smooth operations and customer satisfaction.
  • Managed reservations, maintained clean front-of-house, and efficiently coordinated seating arrangements.
  • Collaborated closely with team members to deliver exceptional dining experiences and resolve customer concerns promptly.
  • Demonstrated meticulous attention to detail in setting up dining areas and ensuring order accuracy to uphold restaurant standards.
  • Successfully multitasked in fast-paced environment, handling various responsibilities to maintain excellent service standards.
  • Supported needs of a15-person wait staff who attended to specific needs of countless customers daily for casual dining restaurant with social relevancy and intentionality.

Crew Team Member

Hanger 94
06.2021 - 08.2022
  • Efficiently stocked and organized merchandise to enhance customer shopping experiences.
  • Provided exemplary customer service by promptly assisting customers and maintaining merchandise presentation standards.
  • Consistently followed company protocols for merchandise presentation and planograms to optimize store aesthetics.

Team Member

Mayday Ice Cream
09.2020 - 12.2020
  • Quickly learned and executed tasks to maximize performance and contribute positively to team.
  • Delivered exceptional customer service by engaging with guests, discussing menu options, and addressing inquiries.
  • Memorized seasonal menu offerings to provide customers with up-to-date information on new items.
  • Completed end-of-day tasks, including cash register reconciliation and thorough cleaning, to uphold sanitation standards.

Education

Bachelor of Science - Environmental Science

Florida State University
Tallahassee, FL
06.2026

No Degree -

University of Colorado At Boulder
Boulder, CO

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL
06.2024

Skills

  • First Aid and CPR Certified
  • Detail Oriented
  • Warm and Friendly
  • Teamwork and Collaboration
  • Critical Thinking
  • Child Interaction and Care
  • Conflict and Complaint Resolution
  • Exceptional communication
  • Workflow Coordination
  • Food safety understanding

Hobbies

  • Film photography
  • Traveling: 45/50 of the states, National Park and Forest enthusiast.
  • Spending time outdoors: snowboarding, hiking, exploring, etc.


Timeline

Host/Server Assistant

Bonefish Grill
10.2023 - Current

Crew Team Member

Hanger 94
06.2021 - 08.2022

Team Member

Mayday Ice Cream
09.2020 - 12.2020

Bachelor of Science - Environmental Science

Florida State University

No Degree -

University of Colorado At Boulder

Associate of Arts -

Florida State College At Jacksonville

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ELIZABETH POLLOCK