Elizabeth Pomerleau

• Supported clients in developing goals and social skills, improving individual wellness and productivity.
• Assisted in implementation of community support services in alignment with needs.
• Liaised with community members, recommending resources and programs.
• Established networks to increase community awareness of new programs.
• Produced crisis management and intervention plans for communities in need.

• Explained, described and predicted behavior by studying connection between behavior and causes and identifying appropriate behavior modification strategies for individual situations.
• Identified and prioritized treatment needs and formulated appropriate treatment plans.
• Monitored client's progress throughout rehabilitation program.
• Interpreted medical and psychological data to plan and develop rehabilitative services.
• Listened to clients' concerns and provided encouragement and support.
• Develop and implement individual treatment plans
• Maintain all appointments for school, doctors and mental health professionals.
• Compile billing for foster care homes housing behavioral children.
• Complete all reports monthly , Quarterly, and yearly.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Utilized [Type] and [Type] behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Educate clients in appropriate discipline for children . Home Hygiene and appropriate parenting skills and interactions with community services for the family

• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
• Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
• Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
• Trained specialized foster parents to care for children with severe behavioral and emotional needs.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Assessed community needs and identified resources for social and community service programs.
• Partnered with local organizations to expand access to social and community services.
• Represent agency at court hearings
• Maintain records of childs stay in foster care and family progress and all medical /psychological treatment.

• Updated client documentation for accurate, compliant and current records.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Assisted clients with navigating and accessing social services such as housing and medical care.
• Coordinated external healthcare professionals to uphold high-quality, person-centered care.
• Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
• Signposted resources for improved client and family access to mental health services.
• Documented client progress and activities in accordance with agency policies and procedures.
• Collaborated with other professionals to plan and coordinate care for clients.
• Represent agency in court hearings, attesting to safety , progress and cooperation with services.

Develop and implement programs to address the needs of the county.

Develops back to school fairs and resources for families in need .

Develop Christmas programs and team up with community agencies to develop programs and implement them.

Accompany Social Workers of calls to implement services need in a speedy approach.

Assist school with special programs for kids at risk.

• Completed data entry tasks with accuracy and efficiency.
• Scanned documents and saved in database to keep records of essential organizational information.
• Organized, sorted, and checked input data against original documents.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Created and maintained data entry logs to track data entry activities.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Followed established procedures to enter and process data correctly.
• Gather data from all financial institution regarding mortgages and there status bankruptcy or foreclosure or vacant. transfer data to main frame to generate documents for inspection.

• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
• Led employee relations through effective communication, coaching, training, and development.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.
• Maintain all records for Naval Exchange cafeteria , scheduling , all financial records, team training and ensuring facility met all health department codes

• Maintained health and food safety standards at all stages, from storage through delivery.
• Kept guest and work areas clean, organized and sanitized per established standards.
• Maintained premises and wait staff compliance with company policies and procedures for food safety, sanitation, and quality.
• Monitored food quality and service levels to maximize kitchen and dining area performance.
• manage special events such as naval conferences and social events such as weddings and the daily running of the Officers Club.
• manage scheduling and inventory.