Elizabeth Powell
Queen City,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent College Student focused on Coding/billing and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
21
21
years of professional experience
Work History
Disabled
At Home
Queen City, TX
10.2010 - Current
Cashier/Clerk of Works
E-Z Mart Stores Inc.
Atlanta, TX
03.2009 - 01.2010
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Food Delivery Driver
Community Services Of Northeast Texas
Linden, TX
02.2009 - 01.2010
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
A/R Billing
Artex Medical
Texarkana, TX
01.2002 - 12.2002
- Maintained confidentiality on all patient record data.
- Obtained prompt payments for open bills by interacting with appropriate parties.
- Tallied transactions, verified pricing and rectified errors in system.
- Sent meticulous and accurate bills to collect payment from customers according to company protocol.
Assistant Store Manager
E-Z Mart Stores Inc.
Texarkana, AR
03.2006 - 07.2006
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
A/R Biller
Artex Medical
Texarkana, TX
04.2006 - 09.2006
- Maintained confidentiality on all patient record data.
- Obtained prompt payments for open bills by interacting with appropriate parties.
- Sent meticulous and accurate bills to collect payment from customers according to company protocol.
- Tallied transactions, verified pricing and rectified errors in system.
- Worked with [Software] to create and submit large numbers of client invoices each day.
- Coded invoices properly based upon patient services and medical records.
- Investigated and resolved issues to maintain billing accuracy.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Education
Associates In Applied Science Medical Coding And
Arkansas Grantham University
Lenexa, KS06.2022
GED -
Atlanta G.E.D Program
Atlanta, TX01.2008
Skills
- Active Listening
- PPE Use
- Microsoft Office
- Supervision & Leadership
- Good Work Ethic
- Flexible Schedule
- Basic Math
- Critical Thinking
- Conflict Resolution
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Customer Service
- People Skills
- Computer Skills
Timeline
Disabled
At Home
10.2010 - Current
Cashier/Clerk of Works
E-Z Mart Stores Inc.
03.2009 - 01.2010
Food Delivery Driver
Community Services Of Northeast Texas
02.2009 - 01.2010
A/R Biller
Artex Medical
04.2006 - 09.2006
Assistant Store Manager
E-Z Mart Stores Inc.
03.2006 - 07.2006
A/R Billing
Artex Medical
01.2002 - 12.2002
Associates In Applied Science Medical Coding And
Arkansas Grantham University
GED -
Atlanta G.E.D Program
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