Elizabeth Powell`
Beaumont
Summary
Versatile and achievement-oriented professional with a strong background in patient care and apheresis, honed at LifeShare Blood Center. Demonstrates exceptional teamwork and adaptability, significantly enhancing donor retention and safety protocols. Proven track record in improving efficiency and customer satisfaction across various roles, showcasing reliability and a commitment to excellence.
Overview
43
43
years of professional experience
Work History
Apheresis Technician
LifeShare Blood Center
02.2012 - Current
- Performed apheresis collections according to established procedures, guidelines and contracts.
- Increased donor retention through exceptional rapport-building skills and compassionate care.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Tax Associate
H & R Block Tax Services
10.2010 - 03.2012
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
Sales Associate, Trainer
Target
10.1996 - 02.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Medical Supply Technician
Federal Bureau Of Prisons
06.2008 - 09.2009
- Maintained a clean and organized storage area, ensuring easy access to medical supplies when needed.
- Established strong working relationships between procurement teams at multiple facilities within our network to share best practices and collaborate on bulk purchasing opportunities.
- Implemented a more effective system for tracking medical equipment.
- Collaborated with clinical staff to identify frequently used items, optimizing stock levels accordingly for increased efficiency.
- Monitored inventory levels to keep all medical equipment properly stocked.
Human Resource Clerk II
Texas Department Of Criminal Justice
10.2007 - 08.2008
- Utilized strong multitasking skills to manage multiple priorities
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
- Improved office efficiency by effectively managing internal communications and correspondence.
Ombudsman Assistant/Customer Service Representative
Texas Workers Comp/Texas Department of Insurnace
10.1996 - 09.2006
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and injured workers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring strict HIPPA regulations.
- Assisted in gathering documentation for Benefit Review Conference, Contested Case Hearings and Appeals.
New Accounts Representative
Banc One Financial
05.1996 - 10.1996
- Educated customers about online banking tools, promoting ease of use and increased digital adoption rates.
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquiries.
- Managed a high volume of daily transactions accurately, ensuring deadlines were met without sacrificing attention to detail or quality of work.
Purchasing Agent
Federal Deposit Insurance Corporation, FDIC
03.1989 - 01.1996
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Submitted Request for Bids and Request for Purchase to selected vendors.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Branch Manager
Farm & Home Saving
03.1982 - 12.1988
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
- Complied with established internal controls and policies.
Education
No Degree - Computer And Information Systems
Cook County College
Chicago, IL05-1990
Skills
- Patient care
- Adaptable to change
- Blood collection
- Apheresis
- Teamwork
- Time management
- Reliability
- Multitasking
- Safety procedures
- Flexible schedule
- Professionalism
Military
United States Marine Corp 08/1978 - 08/1981.
Marine Barracks 8th & I Streets, Washington DC
First Female Cook, First Female Chief Cook
Assisted in creating a healthier menu to include a two part salad bar with healthier choices.
Timeline
Apheresis Technician
LifeShare Blood Center
02.2012 - Current
Tax Associate
H & R Block Tax Services
10.2010 - 03.2012
Medical Supply Technician
Federal Bureau Of Prisons
06.2008 - 09.2009
Human Resource Clerk II
Texas Department Of Criminal Justice
10.2007 - 08.2008
Sales Associate, Trainer
Target
10.1996 - 02.2012
Ombudsman Assistant/Customer Service Representative
Texas Workers Comp/Texas Department of Insurnace
10.1996 - 09.2006
New Accounts Representative
Banc One Financial
05.1996 - 10.1996
Purchasing Agent
Federal Deposit Insurance Corporation, FDIC
03.1989 - 01.1996
Branch Manager
Farm & Home Saving
03.1982 - 12.1988
No Degree - Computer And Information Systems
Cook County College
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