Elizabeth Prange
Ruma,USA
Summary
I’m an honest, hard working individual seeking a position that will allow me to be creative and productive with opportunities for future advancement.
Overview
19
19
years of professional experience
Work History
Operations Manager
Allied Universal Security Services
Boeing-Berkeley, Mo
02.2023 - Current
- Oversaw daily operations to ensure compliance with security protocols and client requirements.
- Developed and implemented operational strategies to enhance service delivery and efficiency.
- Managed recruitment, training, and performance evaluations of security personnel.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular audits to assess adherence to safety standards and operational guidelines.
- Fostered strong relationships with clients through effective communication and tailored security solutions.
Supervisor/Access Administrator/ Security Guard
Allied Universal (Boeing Site)
Hazelwood, Mo
01.2020 - Current
- Verified visitors and employees before allowing them on site
- Patrol building and parking lots
- Alarm response
- Assisted in producing secure badges for employees and contractors
- Supervisor over 11 Access Administrators
- Scheduling
- Handle Call offs and the movement of the Access Administrators if needed.
Shift Manager
Hardees
Waterloo, IL
07.2015 - 10.2020
- Responsible for weekly staff scheduling and organizing workload.
- Assist General Manager w/ ordering and maintaining supplies/inventory for the week.
- Monitor food preparation and safe handling practices to ensure orders are completed in a timely manner w/ minimal waste.
- Manage the crew during each shift; discussing their responsibilities/task that are required of them.
- Maintain customer satisfaction as our number one priority.
House Keeper
Mercy South Hospital
St. Louis, Mo
09.2018 - 01.2020
- Implemented new processes to reduce time spent in rooms.
- Replace soiled towels and linens as needed or requested to meet health and safety needs.
- Maintained stock such as: soaps, disinfectants, and toiletries.
House Keeper
Memorial Hospital
Belleville, IL
04.2013 - 05.2015
- Implemented new processes to reduce time spent in rooms.
- Replace soiled towels and linens as needed or requested to meet health and safety needs.
- Maintained stock such as: soaps, disinfectants, and toiletries.
Customer Service Rep
Eagle Industries
Fenton, MO
04.2007 - 04.2009
- Handled incoming calls; responding to inquiries, resolving problems and correcting policy errors.
- Provided quotes and executed policy changes.
- Managed a high-volume workload within a deadline-driven environment.
Education
High School -
Red Bud Senior High School
06-1998
Skills
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations
- Conduct research, compile data, and prepare documents used to assist w/ operations
- Perform general office duties, such as ordering supplies, maintaining records, and performing bookkeeping work
- Set goals and deadlines
- Operations oversight
- Utilizes standardized policies and procedures at the site
Timeline
Operations Manager
Allied Universal Security Services
02.2023 - Current
Supervisor/Access Administrator/ Security Guard
Allied Universal (Boeing Site)
01.2020 - Current
House Keeper
Mercy South Hospital
09.2018 - 01.2020
Shift Manager
Hardees
07.2015 - 10.2020
House Keeper
Memorial Hospital
04.2013 - 05.2015
Customer Service Rep
Eagle Industries
04.2007 - 04.2009
High School -
Red Bud Senior High School