Supervisor of Operations
Parker Prints
Memphis, TN
02.2024 - Current
- Collaborated with senior leadership on strategic initiatives related to operations.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Provided training and guidance to team members on operational procedures and best practices.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Addressed customer concerns with suitable solutions.
- Managed scheduling, training and inventory control.
- Enforced federal, state, local and company rules for safety and operations.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Developed work schedules according to budgets and workloads, covering priority tasks.
