Elizabeth Priniski

Work History

CTW Flooring, Inc

11.2015 - Current

Managed accounts payable and receivable and general financial reporting procedures as well as daily financial functions.
Provided treasury and cash management by overseeing reconciliation of banking activity and credit card processing.
Managed payroll for 3 organizations with 35 personnel, including verifying timekeeping reports.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Orchestrated integration and communication of software upgrades.
Created policies and best practices for new company, Wisco Cabinets, to enhance optimal business flow.
Investigated and addressed system issues to enhance usability and improve functionality.
Processed new hires and subcontractors paperwork, documents, and insurance.

Cost Cutters Corporate Office

05.2015 - 11.2015

Coordinated corporate office and 50 Cost Cutter salons in Southern Wisconsin and Northern Illinois.
Ordered office supplies, recruited stylists and apprentices, coordinated office meetings/interviews, and tracked tanning bed use and salon schedules for all salons.
Wrote and designed month a newsletter.
Designed all flyers, brochures, and marketing material for events and specials.
Developed recruiting strategies to identify qualified candidates for apprenticeship thought communication with local high schools.

Kemps

10.2013 - 05.2015

Served as the liaison with internal teams.
Ensured that gaps in the customer experience were corrected.
Collected, tracked and analyzed customer feedback and suggested order to cash improvements based on the insights gathered. Communicated additional findings as applicable to internal stakeholders.
Maintained positive working relationships with internal stakeholders to ensure that all information is delivered to customers in an effective and timely manner.
Responded to customer satisfaction inquiries, providing information on all product lines, general dairy information, or company information.
Maintained customer satisfaction database by entering call information and assisted in preparation of monthly call reports.
Identified and processes corrections when errors occur in order to cash process, assisting with DFA audits, customer-specific reports for internal customers, blind confirms, and manual invoicing.

RES Direct

04.2013 - 10.2013

Facilitated lenders on status of appraisals, including calls, emails, and chats simultaneously
Provided website support.

AIG Travel Guard

01.2012 - 03.2013

Documented and detailed calls and complaints using call center's CRM database.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Work on only high end accounts, Elite Team
Explained insurance policies to customers, both verbally and in writing.
Started with ABR Temporary Employment Service - Trained new Travelocity claim reps for AIG Travel Guard Travel Insurance (Jan 2012 – April 2012), Then hired on as permitted.