Elizabeth Proudfoot

Responsible for daily and after hours operations, customer service, logistics, and all other duties as assigned. Knowledgeable about all products and services offered, record transactions, counting and packaging inventory, and shipping all orders using Shipstation, FedEx, UPS, USPS dashboards and all other applicable Microsoft programs/software. Open new accounts and assist with order creation via phone, email, text, and electronic chat. Provide customer service above and beyond customer expectation while keeping the customers' personal information confidential and obeying all local, state, and federal policies and procedures. Answer and respond to all calls, emails, and inquiries regarding customer orders. Process and inspect all incoming and outgoing shipments for accuracy and quality control. Manage and track all inventory in real time. Attend all special events and trade shows. Building & warehouse maintenance & landscaping. Towmotor safety trained and certified. All other duties as assigned.

Responsible for customer service and being "the face" of PNC Bank. Knowledgeable about all products and services offered, record transactions, counting and packaging currency, reconciling cash drawers. Open new accounts and assist with loan applications. Provide customer service above and beyond customer expectation while keeping the customers' personal information confidential and obeying all local, state, and federal policies and procedures. Answer and respond to all calls, emails, and inquires regarding bank concerns. Attend all special events and all other duties as assigned.

Responsible for daily and after hours operations, customer service, and all other duties as assigned. PA SafeServ Manager Certified and RAMP certified. Also responsible for developing and implementing strategies and practices that support employee engagement as well as customer satisfaction. Maximize productivity by using forecasting techniques to adjust scheduling and menu. Respond to customer and industry complaints and requests. Ensure all staff are provided the tools and environment necessary for success.

Responsible for scheduling all appearances and gigs. Created and updated Facebook, Instagram, and Website daily with show/tour dates and other live videos for advertising. Cover a wide range of music from all genres and decades. Provide entertainment services for weddings, parties, festivals, special events, and regular music venue appearances. Created all social media posts and posters for each event/venue. Load, unload, assemble and tear down all equipment for shows. Make merchandise for sale at shows and online. Volunteered at all charity functions.

Responsible for knowing and showing the evidence-based process of "HiFi Wraparound services" to the families, community, and other social workers - Lead the team in creating a plan to meet the behavioral & basic needs prioritized by children and youth services of the family - Develop and strengthen the youth and their family's natural support system in addition to the community support they may receive - Assist and accompany the youth(s) and family to all meetings with schools, court systems, and any other providers that the family requests. Support and encourage the family towards independence and success. Hold families and service providers accountable for their "part" in the family's plan while following all state and federal laws regarding confidentiality and HIPPA. Ensure clients' files are complete, up-to-date, and available for inspection. Provide transportation (or access to) as the client needs.

Provide advocacy and supportive First-Response, On-Call services to the victims of domestic and sexual violence and other violent crimes including assault, DUI related offences, burglary, homicide, identity theft, stalking and harassment at no cost to the client - Responsible for the emergency shelter and 24 hour hotline (required being "on-call) - short-term supportive counseling - financial literacy - relocation assistance - SART (first response team and sexual assault response team) - PFA (Protection From Abuse Orders) assistance - accompaniment - criminal justice orientation and support - community education programs - school prevention education programs - legal and medical advocacy - all other duties as assigned.

Responsible for knowing and showing the evidence-based process of "Family Group Decision Making" to the families, community, and other social workers - Lead the teams in creating a plan to meet the behavioral & basic needs prioritized by children and youth services of the family - Develop and strengthen the youth and their family's natural support system in addition to the community support they may receive - Assist and accompany the youth(s) and family to all meetings with schools, court systems, and any other providers that the family requests. Create the family's service/placement plan while following all state and federal laws regarding confidentiality and HIPPA. Ensure clients' files are complete, up-to-date, and available for inspection. Provide transportation (or access to) as the client needs for meetings. Remain neutral and supportive for the family at every interaction - Explain resources and networks available to the family - Type and disperse all plans to applicable parties, agencies, and files - All other duties as assigned.

Responsible for daily and after hours operations, customer service, and all other duties as assigned. PA SafeServ Manager Certified and RAMP certified. Also responsible for developing and implementing strategies and practices that support employee engagement as well as customer satisfaction. Maximize productivity by using forecasting techniques to adjust scheduling and menu. Respond to customer and industry complaints and requests. Ensure all staff is provided the tools and environment necessary for success.