Summary
Overview
Work History
Education
Skills
Certification
Software
Work Preference
Work Availability
Quote
Languages
Timeline
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Elizabeth Puentes

Elizabeth Puentes

Carrollton

Summary

Biomedical Sciences Pre-Vet graduate from Texas A&M University Corpus Christi with a strong academic background and ten years of work experience. Recognized for exceptional work ethic and consistent results. Committed to contributing to your company's success and helping achieve its goals.

Overview

11
11
years of professional experience
3
3
Certification

Work History

Senior Hydrotherapy Assistant

Scuba Sams Canine Hydrotherapy LLC
06.2023 - Current
  • Administered laser therapy to enhance circulation at targeted treatment areas, effectively reducing pain and minimizing inflammation in patients
  • Performed shockwave therapy to stimulate the body's natural healing processes and alleviate pain
  • Assisted in operating and maintaining hydrotherapy equipment such as underwater treadmills and pools.
  • Built strong rapport with clients by providing personalized support and education on their pets' health, fostering positive interactions to enhance client satisfaction
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Developed social media content to boost online presence and encourage customer engagement


Veterinary Technician/Manager

East Plano Murphy Pet Hospital
10.2017 - 11.2024
  • Responsible for maintaining relationships with rescue organizations as well as managing the account adjustments and overseeing transactions.
  • Served in intern management by conducting interviews, monitoring progress, and fostering a supportive and communicative internship experience.
  • Managed appointment scheduling, handled multi-line phone systems, and processed customer payments with accuracy and timeliness.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
  • Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Handled changing priorities and a steady workload, staying productive both on my own and with the team.
  • Safely restrained and stabilized animals during examinations and treatments to prevent injury and ensure effective care.
  • Stocked and organized treatment rooms with appropriate supplies, supervised cleanliness of the waiting area, and maintained an orderly office.


Cashier/Product Packager

Prime Overstock
03.2014 - 08.2017
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled fragile items with care, taking extra precautions during packing process to minimize potential for damage during shipment.
  • Adhered to strict guidelines regarding labeling accuracy, ensuring all products met regulatory requirements

Hostess

Nusta's Cafe
10.2015 - 12.2015
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.

Education

Bachelor of Science - Biomedical Sciences-Pre Vet

TEXAS A&M UNIVERSITY
05.2022

Skills

  • Staff Training
  • Veterinary Vaccination Administration
  • Transaction Management
  • Client Counseling
  • Fostering Positive Work Environments
  • Proficient in Avimark

Certification

Summus Medical Class IV Laser Therapy Certification

PiezoWave Shockwave Therapy Certification

Certified Veterinary Assistant

Girl Scout Gold Award

Software

Avimark

SHARC

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceHealthcare benefitsCompany CulturePaid time off401k match

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"While we may come from different places and speak in different tongues, our hearts beat as one."
Albus Dumbledore

Languages

Spanish
Limited Working

Timeline

Senior Hydrotherapy Assistant

Scuba Sams Canine Hydrotherapy LLC
06.2023 - Current

Veterinary Technician/Manager

East Plano Murphy Pet Hospital
10.2017 - 11.2024

Hostess

Nusta's Cafe
10.2015 - 12.2015

Cashier/Product Packager

Prime Overstock
03.2014 - 08.2017

Bachelor of Science - Biomedical Sciences-Pre Vet

TEXAS A&M UNIVERSITY

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