Elizabeth Pugh
Donalsonville,GA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Receptionist/Scribe
Amelia Medical Plaza
01.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Collected [Type] payments, processed transactions and updated relevant records.
- Handled assignments independently with good judgement and critical thinking skills.
Certified Peer Specialist, Behavior Program Speci
Florida State Hospital
03.2016 - 01.2023
- Connected clients with available resources to further treatment goals.
- Helped individuals set realistic goals based on personal life situations and strengths.
- Used skills such as modeling, education and implantation to teach daily living and coping skills.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
Education
No Degree - CERTIFIED CLINICAL & ADMINISTRATIVE MEDICAL ASST
SOUTH GA CAREER CENTER
THOMASVILLE GA05.2023
No Degree - BUSINESS OFFICE CERTIFICATE
Abraham Baldwin Agricultural College
BAINBRIDGE GA06.2006
Skills
- Customer and Client Relations
- Correspondence Management
- Maintaining Office Records
- Security Awareness
- Time Management
- Telephone Skills
- Nursing Assistance
- Records Preparation
- Multi-Line Telephone Systems
Certification
CERTIFIED RECOVERY PEER SPECIALIST-STATE OF FLORIDA
CERTIFIED CLININCAL & ADMINISTRATIVE MEDICAL ASSISTANT
Timeline
Office Receptionist/Scribe
Amelia Medical Plaza
01.2023 - Current
Certified Peer Specialist, Behavior Program Speci
Florida State Hospital
03.2016 - 01.2023
No Degree - CERTIFIED CLINICAL & ADMINISTRATIVE MEDICAL ASST
SOUTH GA CAREER CENTER
No Degree - BUSINESS OFFICE CERTIFICATE
Abraham Baldwin Agricultural College
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