Elizabeth Quarles
Simpsonville,SC
Summary
Detail-oriented and safety-conscious Warehouse Associate with a background in retail management and quality assurance. Proven expertise in managing inventory, performing quality inspections, and maintaining a clean, organized, and compliant work environment. Skilled in meeting productivity, quality, and safety standards while ensuring customer satisfaction through accurate and timely processing. Physically capable of handling the demands of warehouse work and dedicated to fostering teamwork, efficiency, and reliability in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Driver (contractor)
Amazon.Inc
07.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Grocery Department Manager
Ingles Markets Inc
06.2009 - 07.2021
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
- Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
- Implemented successful promotional campaigns to increase sales and drive customer engagement.
- Collaborated with store management to optimize overall store performance and meet company goals.
- Evaluated financial data to identify opportunities for cost reduction and revenue growth within the grocery department.
- Improved customer satisfaction by implementing efficient product merchandising strategies.
- Led a team of employees, providing ongoing training and development for optimal performance.
- Managed grocery department operations, ensuring a clean and organized store environment.
- Developed strong relationships with suppliers to secure better pricing and product availability.
- Managed supplier relationships effectively, negotiating favorable terms on contracts for the procurement of products in various categories.
- Fostered an inclusive work environment by promoting open communication among team members, celebrating successes, and addressing challenges proactively.
- Implemented loss prevention measures throughout the department by conducting routine audits of inventory counts along with reviewing surveillance footage as needed.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Kayak Assembly Quality Assurance
Confluence Outdoor
11.2007 - 06.2009
- Material inspection: Checking the quality of raw materials like plastic sheets, hardware, and seating components before assembly to ensure they meet specifications.
- Molding checks: Inspecting the kayak hull for any imperfections, cracks, or unevenness in the molding process.
- Dimensional verification: Measuring key dimensions of the kayak to ensure they align with the design specifications.
- Visual inspection: Examining the kayak for cosmetic flaws like scratches, blemishes, or misaligned seams.
- Functional testing: Performing tests like water float tests to check for leaks, stability, and proper drainage.
- Hardware checks: Verifying that all screws, bolts, and attachment points are securely fastened and properly aligned.
- Assembly process control: Monitoring the assembly line to ensure consistent quality throughout the process, including proper techniques for attaching components.
- Random sampling: Selecting a representative sample of finished kayaks for thorough inspection to identify potential issues across the production batch.
- Documentation and record keeping: Maintaining detailed records of inspection results, any identified defects, and corrective actions taken.
- Customer satisfaction: Delivering high-quality kayaks that meet customer expectations and minimize returns due to defects.
- Brand reputation: Maintaining a positive image by consistently producing reliable and safe kayaks.
- Cost efficiency: Identifying and correcting issues early in the production process to prevent costly repairs later on
Education
High School Diploma -
Maudlin High School
Maudlin, SC 06-2006
Skills
Inventory Management & Organization: Strong background in inventory control from retail management experience, ensuring efficient handling of inbound and outbound tasks such as unloading, sorting, labeling, replenishing, and packing with attention to detail to prevent stock discrepancies and maintain workflow efficiency
Quality Assurance & Customer Satisfaction: Experience in quality assurance and retail standards for product handling, packaging, and shipment accuracy to ensure that products exceed customer expectations for quality and delivery speed Adept at conducting audits and inspections to maintain high-quality standards
Safety & OSHA Compliance: Knowledgeable in workplace safety protocols, OSHA compliance, and hazardous material handling, with experience in creating and maintaining a safe, clean, and organized work environment to prevent accidents and ensure regulatory compliance
Equipment Operation & Technical Proficiency: Experienced in the use of computerized systems and tools to manage inventory and sales Familiar with operating computerized scanning equipment, ensuring efficiency in tracking and processing orders within the warehouse environment
Physical Stamina & Adaptability: Proven ability to work on feet for extended periods, handle physical tasks like lifting, pushing, and sliding packages (up to 75 lbs), and adapt to environments with exposure to heat, cold, noise, and dust Comfortable working around moving equipment and elevated stations
Problem-Solving & Attention to Detail: Strong problem-solving skills honed through managing product flow, resolving inventory issues, and maintaining quality control standards Attentive to details, enabling accurate labeling, sorting, and packaging of products for shipment
Team Collaboration & Communication: Skilled in team coordination and communication, with a background in leading teams and working collaboratively to meet shared objectives Able to receive feedback constructively and contribute positively to a team-oriented environment
Productivity & Reliability: Demonstrated commitment to meeting attendance, behavior, and overtime requirements Recognized for reliability, consistent productivity, and maintaining high standards of work performance in all assigned tasks
Timeline
Driver (contractor)
Amazon.Inc
07.2021 - Current
Grocery Department Manager
Ingles Markets Inc
06.2009 - 07.2021
Kayak Assembly Quality Assurance
Confluence Outdoor
11.2007 - 06.2009
High School Diploma -
Maudlin High School
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