Summary
Work History
Education
Skills
Certification
Professional Highlights
Timeline
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Elizabeth Ragsdale

Verona,WI

Summary

Dedicated and patient-focused Charge Nurse with proven strengths in outpatient care, staff development and patient advocacy. A highly skilled leader who is well-versed in promoting policies and protocols to achieve core measures while leading highly effective teams to deliver exceptional care & acheiving departmental and system goals. Currently assuming the role of the Clinical Managers back up in her absence during PTO or planned out of office days.

Work History

Charge Nurse of Digestive Health Center

SSM Dean Outpatient Surgery Center
2020.08 - Current
  • In charge of the day-to-day operations of a 6-procedure room and reprocessing department including staffing, scheduling, interviewing, on-boarding, training, payroll, Covid protocols, regulatory compliance & education of a staff of 60 plus nurses and endoscopy technicians
  • Attend departmental and administrative meetings & goal setting
  • Team member of capital projects including state of the art reprocessing department & adding procedure room.
  • Primary Team Member & Power User for Provation program implementation Fall 2023.
  • Payroll Timekeeper
  • ERT/SRT Member
  • Create and implement staff scheduling in both daily and long term schedules.
  • Accountable for staff yearly PTO/vacation schedules.
  • Support and cover the Clinical manager in all areas of the department.
  • Coordinated nursing care on unit through staff assignments, monitoring patient needs, and communicating with ancillary departments.
  • Conducted daily huddle to inform staff of changes impacting daily or weekly workload, updates or changes in policy.
  • Initiated daily huddle for the reprocessing team.
  • Mentored and supervised fill-in Charge Nurses.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Streamlined nursing workflows for increased efficiency and improved patient outcomes.
  • Supervised and managed daily scheduling, tasking, and assignments.
  • Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
  • Participated in quality improvement initiatives, contributing to the development of best practices within the department.
  • Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
  • Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
  • Learned SAP system in order to manage supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
  • Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.

Endoscopy Nurse

SSM Dean Outpatient Digestive Health Center
2007.09 - 2020.08
  • Staff RN in all areas of outpatient surgery setting including pre, intra and post procedural nursing duties for the sedated endoscopy patient
  • On-call for emergent inpatient GI procedures
  • Enhanced patient comfort by providing compassionate care and thorough pre-procedure assessments.
  • Continuously improved nursing knowledge in the field of endoscopy by participating in relevant in-services, education and training sessions.
  • Enhanced interdisciplinary collaboration by maintaining open communication channels with other healthcare professionals, including physicians, technicians, anesthesia and support staff.
  • Precepted new nurses joining the unit fostering a supportive learning environment that promoted professional growth.
  • Ensured accurate documentation, maintaining detailed records of patient medical histories, assessments, interventions, and outcomes in electronic medical systems.
  • Supported diagnostic accuracy by assisting physicians during endoscopy procedures, including specimen collection and accurate labeling.

Ambulatory Surgery Nurse

Veterans Administration Hospital
2018.02 - 2019.06
  • Staff RN in ambulatory surgery unit
  • Care for patients in all stages of ambulatory surgery
  • Specialties primarily include GI, Pulmonary and Interventional Radiology.
  • Assisted in various surgical procedures, ensuring precision and accuracy throughout the process.
  • Ensured proper documentation of all aspects of patient care, facilitating seamless handoffs between shifts and departments.
  • Mentored new nurses by sharing best practices and offering guidance in developing their skills within the surgical setting.

Endoscopy Nurse

UW Digestive Health Center
2015.09 - 2016.07
  • Worked as a Fill In RN in all areas of the endoscopy unit caring for GI patients

Manager of Business Operations

BAHR Athletics, Inc
1997.01 - 2014.09
  • Company Overview: Family business started by my husband in 1996
  • Maintained day to day operations of a busy, fast growing business including payables and receivables
  • Accountable for weekly production schedules and recruitment of new personnel
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Ensured compliance with industry regulations by developing robust policies & procedures.
  • Established performance metrics to evaluate team effectiveness and identify opportunities for improvement.
  • Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.

Staff Nurse, Medical/Surgical Unit

St. Marys Hospital
2001.06 - 2007.09
  • Served as a staff and charge nurse caring for patients in a 35 bed unit specializing in orthopedics, urology, oncology and infectious disease
  • Promoted health and supported patients and families in coping with illness
  • Led and supervised teams of fellow nurses while providing exceptional care to my own load of patients

Assistant Manager/ Senior Supervisor

Centeon Bio-Services, Inc.
1992.05 - 1997.01
  • Managed center operations including supervision of personnel, advertising and recruitment, facilitated center inspections with the FDA and OSHA
  • Assured production goals and cost control according to annual budgets
  • Submitted weekly financial, operational and production reports to corporate office
  • Monitored and assisted supervisory personnel in preparing daily and weekly reports, calculated inventory, produced payroll reports, address personnel and HR concerns while ensuring safety practices
  • Delegate and follow up training of new employees, write and present performance evaluations, disciplinary actions and terminations

Education

Bachelor of Science - Nursing

Edgewood College
Madison, WI
01.2001

Bachelor of Arts - Psychology, Criminal Justice

University of Wisconsin-Madison
Madison, WI
01.1993

Skills

  • Decision-Making
  • Care Coordination
  • Clinical Leadership
  • Team Leadership
  • Mentoring and Coaching
  • Patient Care
  • Staff Supervision
  • Critical Thinking

Certification

  • Registered Nurse (RN), Wisconsin, 01/01/01
  • CPR/BLS certification, 09/30/24
  • ACLS certification, 9/30/24
  • Sigma Theta Tau-International Honor Society of Nursing, 01/01/01, Inducted


Professional Highlights

  • Daisy Award Nominee -Spring 2024
  • Provation Power User
  • Covid Protocol Champion
  • Team Member & Go-live lead of Space labs throughout Department
  • Team Member a New State of the Art Reprocessing Department at DHC
  • Team Member of Smart Square Scheduling implementation for department, Go-live TBD
  • Super User of Epic implementation
  • Chairman of Unit Based Shared Governance
  • Euglycemia committee member - conference award winner
  • Nursing Grand Rounds presenter

Timeline

Charge Nurse of Digestive Health Center

SSM Dean Outpatient Surgery Center
2020.08 - Current

Ambulatory Surgery Nurse

Veterans Administration Hospital
2018.02 - 2019.06

Endoscopy Nurse

UW Digestive Health Center
2015.09 - 2016.07

Endoscopy Nurse

SSM Dean Outpatient Digestive Health Center
2007.09 - 2020.08

Staff Nurse, Medical/Surgical Unit

St. Marys Hospital
2001.06 - 2007.09

Manager of Business Operations

BAHR Athletics, Inc
1997.01 - 2014.09

Assistant Manager/ Senior Supervisor

Centeon Bio-Services, Inc.
1992.05 - 1997.01

Bachelor of Science - Nursing

Edgewood College

Bachelor of Arts - Psychology, Criminal Justice

University of Wisconsin-Madison
  • Registered Nurse (RN), Wisconsin, 01/01/01
  • CPR/BLS certification, 09/30/24
  • ACLS certification, 9/30/24
  • Sigma Theta Tau-International Honor Society of Nursing, 01/01/01, Inducted


Elizabeth Ragsdale