Elizabeth Ralph
Indianapolis,IN
Summary
Proactive team player with expertise in education and customer service. Demonstrated skills in collaboration and organization, leading to improved student engagement and academic progress. Committed to leveraging these strengths in a dynamic educational environment.
Overview
5
5
years of professional experience
Work History
Lincoln Elementary
Brownsburg Community School
Brownsburg, Indiana
06.2024 - Current
- Assisting with lesson delivery by explaining concepts, providing examples, and answering students' questions.
- Delivered targeted interventions and remediation to individual students and small groups.
- Monitored student progress and provided constructive feedback to teaching staff.
- Facilitated engaging activities and games to reinforce learning objectives.
- Supervised students during transitions and independent work periods to ensure safety.
- Managing classroom behavior by redirecting students, and addressing minor disciplinary issues.
- Creating a positive and supportive learning environment.
- Preparing classroom materials, including handouts, visual aids, and learning centers.
- Setting up and cleaning up classroom materials.
- Assisting with grading assignments and providing feedback to students.
- Communicating regularly with the teacher regarding student progress, and any concerns.
- Collaborating with other staff members to support student needs.
- Maintaining student records and documenting progress.
Adminstrative Assistant
Park at Greenhill
Indianapolis, Indiana
06.2024 - Current
- Leadership and team management skills.
- Strong communication and interpersonal abilities.
- Customer service skills.
- Organizational and multitasking skills.
- Problem-solving and decision-making capabilities.
- Good communication and customer service skills.
- Ability to enforce rules in a professional and friendly manner.
- Attention to detail for safety monitoring.
- Basic conflict resolution skills.
Membership Department
Costco
Greenwood, Indiana
03.2023 - 07.2024
- Clear and concise verbal and written communication is necessary to interact effectively with members.
- Understanding customer service principles, including active listening, empathy, and conflict resolution.
- Ability to analyze situations, identify issues, and find solutions to member concerns.
- Efficiently managing multiple tasks, and maintaining accurate records.
- Proficiency in relevant software for membership management, data entry, and communication tools.
- Ability to handle a variety of situations and member inquiries with a positive attitude.
- Generating new memberships, or upselling additional services.
Paraprofessional
Wayne Township Schools
Indianapolis, Indiana
10.2023 - 06.2024
- Serve as a guide in instructing students on proper classroom behavior.
- Help teachers keep records for grading and attendance.
- Get materials and equipment ready to help teachers prepare for class.
- Reinforce lessons by reviewing material one-on-one and in small groups with students.
- Supervise students during lunch or recess, as well as in between classes, or on field trips.
- Assist students who need additional help learning a specific concept.
- Supporting students, staff, and building needs must be determined by the building supervisor.
Barista Shift Supervisor
Starbucks
Brownsburg, Indiana
01.2021 - 03.2023
- Deliver an exceptional guest experience.
- Connecting with guests to deliver quality, handcrafted beverages and food during all hours of operation.
- Prioritizing the guest's needs over tasks.
- Uphold and maintain the execution of the Food and Beverage Standards.
- Knowledge of food hygiene, health, and safety.
- Preparing for opening, greeting customers, taking orders, answering queries, operating tills and card machines, handling money, making different beverages, handling and serving food, cleaning and tidying, cashing up, stock taking, following good practices, ordering stock, arranging displays, etc.
Education
Bachelor of Arts - Elementary Education, Minor in Psychology
Marian University
Indianapolis, IN05-2027
Associate of Arts - Special Education, Elementary Education
Ivy Tech Community College of Indiana
Indianapolis, IN05-2025
Skills
- Classroom management
- Lesson planning
- Student assessment
- Behavior intervention
- Communication strategies
- Team collaboration
- Conflict resolution
- Curriculum development
- Adaptability and flexibility
- Critical thinking
- Verbal communication
- Attention to detail
- Time management and organization
- Dependability and responsibility
- Positive attitude
Timeline
Lincoln Elementary
Brownsburg Community School
06.2024 - Current
Adminstrative Assistant
Park at Greenhill
06.2024 - Current
Paraprofessional
Wayne Township Schools
10.2023 - 06.2024
Membership Department
Costco
03.2023 - 07.2024
Barista Shift Supervisor
Starbucks
01.2021 - 03.2023
Bachelor of Arts - Elementary Education, Minor in Psychology
Marian University
Associate of Arts - Special Education, Elementary Education
Ivy Tech Community College of Indiana