Summary
Overview
Work History
Education
Skills
Languages
BILINGUAL SPANISH/ ENGLISH
Timeline
Hi, I’m

Elizabeth Ramirez

SANTA ANA,CA
Elizabeth Ramirez

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
years of professional experience

Work History

New Millennium Upholstery, Inc.
Garden Grove, CA

Office Manager
05.2012 - 06.2023

Job overview

  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Reviewed files and records to obtain information and respond to requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Coded and entered daily invoices with in-house accounting software.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality and conformance.

Aquakleen Products,Inc.
Tustin, CA

Credit Analyst
05.2005 - 04.2012

Job overview

  • Assessed customer credit files regularly to review receivables.
  • Collected and organized loan documents before submission to underwriting.
  • Conducted credit reviews on corporations to assess financial conditions.
  • Collaborated with credit association and business representatives to exchange valid credit information.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Monitored and maintained compliance with internal controls and government regulations.
  • Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.
  • Negotiated payment plans with customers, achieving sales and cash flow objectives.

Maya Termites, Inc.
SANTA ANA, CA

Office Assistant
04.2002 - 05.2005

Job overview

  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Answered phone calls and welcomed visitors to office.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Troubleshot office equipment, computer hardware and software issues.
  • Delivered messages and ran errands.
  • Typed, formatted and edited correspondence and other documents.
  • Answered telephones, directed calls and took messages.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Computed, recorded and proofread data or reports.

Education

Santa Ana College
Santa Ana, CA

Some College (No Degree)

University Overview

  • I AM CURRENTLY STUDYING E-COMMERCE AND DIGIGTAL MARKETING.

Skills

  • Documentation and Reporting
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Invoicing and Billing
  • Report Writing
  • Accounts Payable and Receivable
  • File and Data Retrieval Systems
  • Verbal and Written Communication
  • Goal Setting
  • Problem Resolution

Languages

English
Full Professional
Spanish
Native/ Bilingual

BILINGUAL SPANISH/ ENGLISH

BILINGUAL SPANISH/ ENGLISH

Soy una persona que le gusta  embarcarse en  retos profesionales para desarrollar mi persona a  un nivel mas alto cada vez. 

Me encanta  conquistar nuevas metas  profesionales y personales. Creo que la vida esta lleva de aventuras que nos pueden  llevar a lugares maravilloso tanto en lo  personal como en lo profesional. 

I am a person  who likes to embark into professional challenges to develop my persona  to a  higher lever. I love  to conquer new goals professional and personal as well.  I think life is full of adventures that can take us to amazing places to better ourselves at a personal and professional level. 

Timeline

Office Manager
New Millennium Upholstery, Inc.
05.2012 - 06.2023
Credit Analyst
Aquakleen Products,Inc.
05.2005 - 04.2012
Office Assistant
Maya Termites, Inc.
04.2002 - 05.2005
Santa Ana College
Some College (No Degree)
Elizabeth Ramirez