Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Elizabeth Ramirez

Westwego,LA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
04.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Since I speak fluent Spanish, I helped a lot of customers and even employees translate their needs to the managers
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Team Member

Shake Shack
06.2021 - 01.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

L.W. Higgins High School
Marrero, LA
05.2023

Skills

  • Customer Interaction
  • Liquor Law Compliance
  • Guest Inquiries
  • Product Knowledge
  • Customer Satisfaction
  • Time Management Skills
  • Customer Relationships
  • Goals and Performance
  • Quality Management
  • Cleaning and Organization
  • File and Database Management
  • Translator

Certification

I am a certified medical assistant, as well as cpr certified. I also am adobe certified in visual design using adobe photoshop, and adobe certified in professional visual design.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Walmart
04.2022 - 07.2023

Team Member

Shake Shack
06.2021 - 01.2022

High School Diploma -

L.W. Higgins High School

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Elizabeth Ramirez