Elizabeth Ramirez
Wendell,ID
Summary
Developed essential communication and multitasking skills in fast-paced office environment. Demonstrated ability to manage scheduling, handle inquiries, and provide exceptional customer service. Seeking to transition into new field where strong organizational and interpersonal abilities are valued.
Overview
5
5
years of professional experience
Work History
Waitress
Kanaka Bistro
02.2020 - 04.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Food Preparation Worker
Maverick
11.2018 - 03.2019
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
Heavy Machinery Operator
Big Sky Dairy
04.2018 - 11.2018
- Improved heavy machinery performance by conducting regular maintenance checks and addressing issues promptly.
- Safeguarded project progress by diligently inspecting job sites for potential obstacles and hazards before commencing machine operations.
- Minimized environmental impact by implementing eco-friendly practices during machine operation and maintenance procedures.
- Demonstrated adaptability by quickly learning new heavy equipment models and technologies as they were introduced to the company fleet.
- Maintained a clean work environment with proper storage and disposal of materials, promoting workplace safety.
- Operated range of heavy equipment on regular basis with advanced skill.
Special Needs Child Caregiver
Communicare
05.2017 - 11.2017
- Supported families in developing individualized care plans to address the specific needs of each child.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Safeguarded the well-being of all children by diligently observing safety protocols and promptly addressing potential hazards in the environment.
- Coordinated educational field trips that were accessible to all children, broadening their understanding of the world outside the classroom.
- Conducted regular assessments of each child''s progress, adjusting care plans as needed to optimize growth and development.
- Maintained accurate records of each child''s progress and shared updates with parents regularly, ensuring transparency and collaboration in the caregiving process.
- Organized structured routines for daily activities, creating a sense of predictability and stability for the children.
Restaurant Hostess
Garabaldis
06.2016 - 11.2016
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Jerome High School
Jerome, ID06-2017
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Problem-solving skills
- Time management
- File management
- Building relationships
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Waitress
Kanaka Bistro
02.2020 - 04.2021
Food Preparation Worker
Maverick
11.2018 - 03.2019
Heavy Machinery Operator
Big Sky Dairy
04.2018 - 11.2018
Special Needs Child Caregiver
Communicare
05.2017 - 11.2017
Restaurant Hostess
Garabaldis
06.2016 - 11.2016
High School Diploma -
Jerome High School
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