Elizabeth Randall
Springfield,OH
Summary
Organized associate with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Solid background caring for diverse animals through current job, as well as fostering through Pawsavers Special Needs Rescue. Devoted to maintaining the health and well-being of animals. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans.
Overview
13
13
years of professional experience
Work History
Canine Caretaker/Receptionist
Wags N Wiggles
05.2025 - Current
- Provided daily care for dogs, ensuring safety and comfort during stays.
- Maintained cleanliness of kennel facilities and play areas for optimal hygiene.
- Coordinated playtime and socialization activities to enhance canine interaction skills.
- Scheduled appointments for grooming, boarding, and assessments.
- Greeted clients warmly upon arrival and transferred their dog to the playroom with care.
- Conducted behavioral assessments on newly arrived canines in order to determine their suitability for daycare.
Administrative Assistant
National Wealth Management
03.2019 - 06.2020
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Compiled data from various sources into organized reports using Microsoft Excel, or other similar programs, for review by the management team.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing and expediting orders to keep appropriate supply.
Associate
Build-A-Bear
03.2015 - 01.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service to both children and adults, with a focus on a unique and exceptional experience to ensure each customer was happy and excited to return.
- Handled difficult customer interactions across multiple demographics to maintain a positive environment for all patrons.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Ensured compliance with all safety regulations within the store environment.
Housekeeper
Mount Carmel East Hospital
06.2016 - 11.2016
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Sanitized all areas of the hotel lobby and public restrooms, as well as individual work areas and patient rooms.
- Emptied trash receptacles throughout the property.
- Ensured that all health standards were met for safe hospital operations.
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Checked inventory for required supplies and organized required restocking.
Cashier
Panera Bread
05.2013 - 12.2013
- Organized promotional displays, or arranged merchandise on counters.
- Maintained cleanliness of checkout area, including countertops, registers, tables, drink areas, and floors.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Some College (No Degree) -
Columbus State Community College
Columbus, OHSome College (No Degree) -
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Westerville North High School
Columbus, OH05-2016
Surgical Technology
Fort Hayes Career Center
Columbus, OH05-2016
Skills
- Telephone Etiquette
- Computer Assistance
- Materials Management
- Administrative Support
- Social Media Management
- Meeting planning
- Mail handling
- Quality Assurance
- Respectful and compassionate
- Appointment scheduling
- Client interaction
Accomplishments
- National Technical Honors Society Member.
- Member of the Board of Advisors for the health building at Fort Hayes.
Affiliations
- Assisting in running Rose City Roleplayers at Clark County Main Library
- Cross Stitching
- Sewing
- Painting
- Reading
- Fostering dogs (16 so far!)
- Social media work for various non-profit groups
- Raising two wild children
Timeline
Canine Caretaker/Receptionist
Wags N Wiggles
05.2025 - Current
Administrative Assistant
National Wealth Management
03.2019 - 06.2020
Housekeeper
Mount Carmel East Hospital
06.2016 - 11.2016
Associate
Build-A-Bear
03.2015 - 01.2017
Cashier
Panera Bread
05.2013 - 12.2013
Some College (No Degree) -
Brigham Young University - Idaho
High School Diploma -
Westerville North High School
Surgical Technology
Fort Hayes Career Center
Some College (No Degree) -
Columbus State Community College