Elizabeth Reaves
Raleigh,NC
Summary
Proven leader with a track record of enhancing sales and operational efficiency at Char Grill. Excelled in staff training and development, boosting team performance and customer satisfaction. Skilled in MS Office and adept at managing high-volume environments. Achieved significant improvements in inventory management and staff productivity through effective task delegation and workload management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Char Grill
08.2010 - Current
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sous Chef
Taylor's Cuisine
06.2006 - 08.2010
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Coordinated with vendors to order supplies and maintain high quality standards.
Education
Medical Assisting
Wake Technical Community College
Raleigh, NC04.2024
Skills
- Customer Relations
- Staff Training and Development
- Task Delegation
- Staff Management
- Workload Management
- Google Drive
- MS Office
- Documentation And Reporting
- Technical Proficiency
Timeline
Assistant Manager
Char Grill
08.2010 - Current
Sous Chef
Taylor's Cuisine
06.2006 - 08.2010
Medical Assisting
Wake Technical Community College
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