Elizabeth Rendon

• Participated in projects and worked with other departments and teams. Trained individuals on job duties, data entry, and accounts receivables to move forward.
• Negotiated customer rate quotes.
• Supported CFO with special projects and additional job duties such working with audits.
• Improved overall customer statement of account reporting by streamlining control processes and reporting structures. Improved collections to 98%.
• Posted customer payments by recording ACH and checks transactions on accounting systems.
• Completed daily process adjustments to maintain accuracy. Collaborated with billing functional area and business units to secure accurate customer invoicing within established deadlines. Investigated and resolved issues to maintain billing accuracy.
• Utilized financial software to prepare consolidated financial statements.
• Reconciled daily AR ledger and verified proper posting.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Updated aging reports based on daily audits.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Established and checked coding procedures, monitored reports and updated internal files.
• Prepared bills receivable, invoices, and bank deposits.
• Resolved valid or authorized deductions by entering adjusting entries.
• Gather and analyze data to better understand the behavior of consumers. Address and resolve client issues promptly and professionally.

• Completed 99% of time.
• Generated reports detailing findings and recommendations to stakeholders. Create daily reports to complete tasks.
• Evaluated customer needs and feedback to drive product and service improvements. Documented software processes.
• Email communication with customer's updating tasks and assignments.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Reviewed company needs and developed actionable solutions to resolve problems and plan for future growth. Used JIRA for project tasks and priorities. Completed multiple projects.
• Developed and updated tracking spreadsheets for process monitoring and reporting. Used Quickbooks.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Created and managed project plans, timelines and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Developed effective improvement plans in alignment with goals and specifications.

• Built and maintained tracking databases for variety of measuring aspects.
• Developed and maintained databases to store customer information.
• Compiled data and reviewed information for accuracy prior to input.
• Scanned documents and saved in database to keep records of essential organizational information.
• Followed established procedures to enter and process data correctly.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Produced monthly reports with advanced Excel spreadsheet functions.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Compiled and verified accuracy and sorting information to prepare source data for computer entry.
• Organized, sorted, and checked input data against original documents.
• Corrected data entry errors to prevent later issues such as duplication or data degradation.
• Completed data entry tasks with accuracy and efficiency.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Developed data entry policies and procedures in compliance with company standards.
• Maintained files, records and chronologies of entry activities.
• Searched, extracted and interpreted information to determine correct input procedure.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Verified accuracy of data entered into system to produce error-free reports.
• Corrected data entry errors to prevent duplication or data degradation.
• Sent completed entries for evaluation and final approval.
• Evaluated source documents to locate needed information.
• Sorted documents and maintained organized filing process.
• Reviewed and updated client correspondence files and database information to maintain accurate records.
• Resolved discrepancies in data entry activities for accurate, complete jobs.
• Managed workflow scheduling, data entry, and accuracy verification for large data projects.
• Reviewed and updated client correspondence files and database information to maintain accurate records

• Customer service assisting taking orders and rate quotes. Created house bills, airways bills and label for outbound freight. Used Peach Tree software for invoicing customers and applied payments to accounting. Assisted organize driver’s logs and manifested their daily pick-up and drop for shipments. Limited use of Crown Data Freight Software.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment. Communicating with customer to update shipment status through email.
• Reviewed established business practices and improved processes to reduce expenses. Made sure shipments were delivered on timely basis.
• Conducted research to address shipping errors and packaging mistakes. Cross referenced and checked shipping addresses.
• Tracked production and quality control systems to proactively identify deficiencies. Follow up with customer's shipment(s) to complete any discrepancies.
• Divided and categorized cargo received and redirected shipments in response to customer requests.

Transfer General Requirement Credits.

Transfer General Requirement Credits