Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elizabeth Rene

Brooklyn,New York

Summary


   Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

     Motivated customer service specialist with over [5] years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cashier

Jefferson Pena
Manhattan, NY
07.2012 - Current
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Replenished supplies, bags and other materials at each cash wrap.

Customer care representative

Tom Galis
Manhattan, NY
08.2008 - Current
  • Diligently restocked work stations and display cases.

 

  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

 

  • Reported to each shift on time and ready to work.

 

  • Performed all position responsibilities accurately and in a timely manner.

 

  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Education

Associate of Applied Science - Psychiarty

Kingsborough Community College
Brooklyn, NY
Current

Skills

  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Negotiation skills
  • Cash flow management
  • Proficient in cash management
  • Strategic sales knowledge
  • Top-rated sales performance

Accomplishments

         

      • Customer Service
        • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
        • Handled guest complaints, maintaining a positive dining experience for all rest.
    • Cashier
      • Achieved highest number of new credit accounts opened within one-month period.
  • Product Promotion
    Up-sold products and motivated customers to upgrade current product plans.

Timeline

Cashier

Jefferson Pena
07.2012 - Current

Customer care representative

Tom Galis
08.2008 - Current

Associate of Applied Science - Psychiarty

Kingsborough Community College

Similar Profiles

CREATE PROFILE
Elizabeth Rene