Elizabeth Rennich
Summary
Licensed Esthetician with certifications in Laser Hair Reduction, waxing, and skin care, recognized for delivering exceptional results while prioritizing patient safety. Expertise in conducting thorough consultations, operating advanced laser equipment, and providing comprehensive post-treatment care. Proven ability to manage multiple tasks efficiently, address inquiries effectively, and maintain a clean and organized workspace. Known for a reliable demeanor, positive attitude, and strong communication skills that enhance and foster a welcoming environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager/Laser Technician/Esthetician
CAPITAL LASER HAIR REMOVAL
01.2017 - 04.2022
- Demonstrated and delivered exceptional results in laser hair removal treatments, leading to high client satisfaction rates.
- Consulted and evaluated client needs for recommended treatments and strategy to achieve optimal results.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, appointments, emails, and social media platforms.
- Trained new and existing staff members on proper equipment usage, technique, sanitation protocols, and company policies.
- Conducted regular inventory assessments for office and medical supplies, optimizing stock levels and reducing costs.
- Cultivated strong client relationships, leading to increased repeat business and referrals through exceptional service.
Hostess/Server
BARLEY MAC
03.2016 - 01.2018
- Greeted and seated guests, ensuring optimal dining experience and efficient table turnover.
- Managed reservations and waitlists using OpenTable, enhancing guest flow and service efficiency.
- Trained new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Assisted in special event planning by coordinating seating arrangements and managing guest expectations effectively.
- Provided exceptional customer service efficiently while managing multiple tables.
- Handled cash transactions accurately, ensuring proper handling of payments and tips.
- Resolved guest complaints promptly, ensuring satisfaction and retention.
Laser Technician/Esthetician
IZALIA LASER HAIR REMOVAL & REJUVENATION SPA
10.2015 - 12.2016
- Delivered successful hair reduction results by utilizing advanced laser technology and adhering to safety protocols.
- Improved client satisfaction with personalized treatments and product recommendations.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
- Ensured accurate documentation of treatment plans, progress notes, and client records in accordance with HIPAA regulations.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Cultivated strong client relationships with exceptional results, leading to increased repeat business and referrals.
Education
Esthiology Science - Skin Care
Aveda Institute
Washington, DC09-2013
High School Diploma -
Mainland Regional
Linwood, NJ06-2006
Skills
- Analytical and critical thinking
- Effective communication
- Ability to adjust to new challenges
- Team leadership
- Attention to detail
- Organizational skills and time management
Certification
- Licensed Esthetician- 2015
- Laser Hair Removal- 2015
Timeline
Manager/Laser Technician/Esthetician
CAPITAL LASER HAIR REMOVAL
01.2017 - 04.2022
Hostess/Server
BARLEY MAC
03.2016 - 01.2018
Laser Technician/Esthetician
IZALIA LASER HAIR REMOVAL & REJUVENATION SPA
10.2015 - 12.2016
Esthiology Science - Skin Care
Aveda Institute
High School Diploma -
Mainland Regional