Elizabeth Reyes
Pomona,CA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
Work History
Caseload Technician II
Pomona Unified School District
Pomona, CA
06.2024 - Current
- Monitored financial benefits received by clients in order to verify accuracy of payments and eligibility requirements.
- Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Maintained accurate records of client information in accordance with agency policies and procedures.
Program Assistant II
Foothill Family Service
Covina, CA
10.2023 - 06.2024
- Assist management with planning and logistics for program activities.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Produced well-written, comprehensive reports and documents.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Coordinated monthly status calls to update teams on goals, strategies and developments while sharing best practices to enhance success.
- Provided assistance with onboarding new employees by preparing orientation materials.
Before and After School Assistant
Foothill Country Day School
Claremont, CA
02.2023 - 06.2023
- Established and maintained safe play environment for children.
- Monitored children's play activities to verify safety and wellness.
- Communicated with parents about daily activities and any concerning behaviors.
- Maintained neat environment by organizing toy bins and bookshelves.
- Used clear communication and professionalism to develop constructive relationships with families.
Administrative Assistant
It Renew (formally Esiso)
La Verne, CA
01.2021 - 07.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Managed database systems containing customer contact information.
- Facilitated communication between different departments within the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Accounting Assistant
Esiso Inc.
La Verne, CA
01.2015 - 01.2021
- Managing Accounts receivable and payables
- Coordinate meetings and appointments
- Online Sales
- Special orders for Pro customers
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Received payments from customers via cash, check and credit cards to pay company invoices.
Education
Bachelor of Arts - Education, Social Human Behavioral Studies
University of California, Riverside
Riverside, CA09.2023
Associate of Arts - Sociology
Mt San Antonio College
Walnut, CA06.2021
Associate of Arts - Social Justice
Mt San Antonio College
Walnut, CA06.2021
Skills
- Teamwork and Collaboration
- Social Media and Public Relations
- Research
- Information Management
- Financial Reporting
- Microsoft office
- Operations Assistance
- Administrative Support
- Customer Service
- Multitasking and Organization
- Project Support
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Caseload Technician II
Pomona Unified School District
06.2024 - Current
Program Assistant II
Foothill Family Service
10.2023 - 06.2024
Before and After School Assistant
Foothill Country Day School
02.2023 - 06.2023
Administrative Assistant
It Renew (formally Esiso)
01.2021 - 07.2021
Accounting Assistant
Esiso Inc.
01.2015 - 01.2021
Bachelor of Arts - Education, Social Human Behavioral Studies
University of California, Riverside
Associate of Arts - Sociology
Mt San Antonio College
Associate of Arts - Social Justice
Mt San Antonio College
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