Elizabeth Reyes

• Conducted regular staff meetings to address concerns, share updates, and foster a positive team environment within the specialty department back and front office. Assisting with our daily huddles.
• Managed devices/staff effectively to maintain a well-equipped facility for quality patient care delivery.
• Enhanced patient care by coordinating specialty services and streamlining communication between departments.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted front office with scheduling, o coming & routing phone calls, rescheduling apportionments and facilitated patient care.
• Submitted and obtained authorizations for surgeries.

In the years prior I managed our back office team . My title at this time was the Back Office lead/Preceptor. I also assisted in managing and oversee in our front office department. As a lead & preceptor my daily tasks were as followed;

-I assigned duties and responsibilities to our MSS all the while managing and facilitating patient and provider flow.

-maintained all medical equipment and devices to standards and requested service as needed in order for guidelines to be met as well as in preparation for our audits.

-Ensured our center maintained appropriate supplies, ordering when needed.

-completed daily calibrations, decrementing as well as annual inventory for our center.

-facilitated completion of quarterly & annual training.