Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Hi, I’m
Elizabeth Rice
Riverside,CA
Summary
Overview
8
years of professional experience
Work History
PHI Air Medical
Executive Assistant
03.2023 - 08.2023
Job overview
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments. Coordinating travel arrangements to optimize time.
- Proactively manages executive’s calendar, pre-plan for upcoming meetings, and ensures video conference and/or meeting room is set up accordingly.
- Assist in the preparation of financial, educational, marketing, materials, and administrative documents while maintaining a high degree of confidentiality.
- Manages donation and grants tracking for Yellow and Black Giving Back Foundation, as well as mass communication to donors, and other job duties as required by Foundation.
- Acts as project manager, at the request of the executive, which may include: planning and coordinating multiple presentations, disseminating information, coordinating meetings and providing ad hoc project management support for key strategic and operational initiatives, and obtaining requisite approvals for contracting and invoicing.
- Independently manages projects, including understanding and articulating goals and desired outcomes, establishing timelines and prioritizing steps/tasks, and recommending changes in office practices or procedures.
- Coordinate and arrange travel as needed, i.e., hotel, air, rental cars, etc.
- Prepare, track, and maintain expense and receipt tracking on behalf of the executive.
- Support Finance team by providing month-end reports, tracking, and review/tracking of accounts receivable invoicing to customers.
- Assist in providing coverage for the President’s Executive Assistant and other administrative assistant personnel during times of vacation or time off.
- Processed travel expenses and reimbursements for the executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined the nature and purpose of the visit and directed individuals to appropriate destinations.
Virtually Brooks
Virtual Executive Assistant
04.2022 - 03.2023
Job overview
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Developed and maintained automated alert systems for important deadlines.
- Facilitated training and onboarding for incoming office staff.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Filed paperwork and organized computer-based information.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Created and managed office systems to efficiently deal with documentation.
- Volunteered to help with special projects of varying degrees of complexity.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed Three CEO's at once.
Pima Medical Inst
Assistant
08.2019 - 10.2021
Job overview
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and implemented strategies to streamline office operations.
- Updated database of contacts and resources for company-wide distribution.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Proofread and edited documents for accuracy and grammar.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Trained and supervised employees on office policies and procedures.
- Performed wide-ranging administrative, financial and service-related functions.
- Increased customer service success rates by quickly resolving issues.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Served as corporate liaison for finance, IT and marketing departments.
Honor Health Scottsdale Shea Medical Center
Internship Student
10.2020 - 07.2021
Job overview
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Participated in workshops and presentations related to projects to gain knowledge.
- Sorted and organized files, spreadsheets, and reports.
Abrazo Central Campus
Student Intern
03.2020 - 10.2020
Job overview
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained operational knowledge and supported departmental needs.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed administrative duties and staff support tasks.
- Planned, prepared and participated in weekly meetings and events.
- Completed research, compiled data, and assisted in timely reporting.
- Took meeting notes and compiled paperwork to support department.
- Provided clerical support, addressing routine, and special requirements.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
Spectra Eye Inst
Medical Assistant
01.2016 - 12.2018
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Pima Medical InstituteTucson, AZ
Bachelor of Science from Health Administration
10.2023
University Overview
Pima Medical InstituteTucson, AZ
Associate of Applied Science
08.2021
University Overview
Jurupa Valley High SchoolJurupa Valley
High School Diploma
06.2002
University Overview
Skills
- Confidentiality and Discretion
- Logistics and Schedule Management
- Business Correspondence
- Executive Travel
- QuickBooks Expertise
- Self Starter
- Project Management
- Advanced MS Office Suite Proficiency
- Payroll
- Special Event Projects
- Calendar and Scheduling Software
- AR/AP
- Records Management Databases
- Spreadsheet Tracking
- Social Media Knowledge
- Problem Resolution
Accomplishments
Accomplishments
- Achieved a cohesive workflow through starting and maintaining a website with sharepoint through Microsoft.
Timeline
Executive Assistant
PHI Air Medical
03.2023 - 08.2023
Virtual Executive Assistant
Virtually Brooks
04.2022 - 03.2023
Internship Student
Honor Health Scottsdale Shea Medical Center
10.2020 - 07.2021
Student Intern
Abrazo Central Campus
03.2020 - 10.2020
Assistant
Pima Medical Inst
08.2019 - 10.2021
Medical Assistant
Spectra Eye Inst
01.2016 - 12.2018
Pima Medical Institute
Bachelor of Science from Health Administration
Pima Medical Institute
Associate of Applied Science
Jurupa Valley High School
High School Diploma