Results-driven Representative known for productivity and efficiently completing tasks. Skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.
Overview
9
9
years of professional experience
Work History
Acquisition Representative
Kendall Hunt Publishing
Columbus, OH
03.2023 - Current
Identified Market Opportunities: Researched and analyzed educational trends to identify potential new titles and authors, ensuring alignment with market demands.
Cultivated Author Relationships: Established and maintained strong relationships with authors, educators, and industry professionals to facilitate successful book acquisitions and collaborations.
Conducted Evaluations: Assessed manuscript submissions for quality and relevance, providing detailed feedback and recommendations to authors and editorial teams.
Collaborated with Cross-Functional Teams: Worked closely with editorial, marketing, and sales teams to develop strategic plans for new titles, maximizing reach and impact in the market.
Achieved Acquisition Targets: Consistently met and exceeded acquisition goals by leveraging industry knowledge and networking skills to bring in high-quality, marketable content.
Merchandise Coordinator
Tropical Trends
Columbus, OH
08.2015 - Current
Managed a $300K Budget: Oversaw a $300K budget for all clothing and merchandise purchases annually, ensuring effective allocation and maximizing return on investment.
Conducted Trend Analysis: Traveled domestically multiple times a year to observe the latest trends and make proactive buying decisions that align with market demands.
Analyzed Sales Data: Reviewed historical sales trends and conducted comprehensive market research to forecast future demand and strategically align orders.
Achieved Sales Growth: Successfully increased clothing sales by over 31% through targeted merchandising strategies and effective inventory management.
Enhanced Sales Cycle Strategies: Advanced sales cycle plans by maximizing the placement of promotions, point-of-sale materials, and overall product visibility in-store.
Recruiter
OneMarket Recruiting
Remote
01.2022 - 09.2022
Generated Targeted Candidate Pools: Created a specific candidate pool for career opportunities through strategic advertisement placement, thorough evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Managed Applicant Tracking Systems: Operated and maintained applicant tracking and candidate management systems, ensuring efficient and organized recruitment processes.
Developed Innovative Recruiting Strategies: Formulated effective recruiting strategies to identify and attract qualified candidates, significantly expanding the professional network.
Monitored Candidate Progress: Tracked candidates meticulously, advocating for timely feedback on disqualifications, time-to-fill statistics, and other key recruitment metrics to optimize hiring processes.
Social Media Manager
Housing and Residence Life, Ohio University
Athens, OH
03.2020 - 05.2021
Monitored Brand Presence: Actively monitored the online presence of the brand to engage with users and strengthen customer relationships, fostering a positive community.
Established Clear Objectives: Set specific goals to drive customer retention, enhance brand awareness, and boost traffic to both the website and social media platforms.
Produced engaging video content: Created impactful video content for the YouTube channel, significantly contributing to the strengthening of the brand's reputation and visibility.
Developed compelling marketing materials: Crafted engaging promotional materials and advertisements for social media platforms, including Twitter, Facebook, and Instagram, effectively reaching and influencing target audiences.
Manager
Tropical Trends
Columbus, OH
12.2016 - 01.2019
Enhanced Performance Metrics: Elevated performance in sales, management, and operations by identifying and targeting key areas for improvement, driving overall success.
Cultivated strong relationships: Developed and maintained robust relationships with customers and suppliers through effective account development, ensuring long-term partnerships.
Optimized Workforce Management: Adjusted job assignments and schedules to adapt to dynamic business needs, considering processes, employee expertise, and customer demands for optimal efficiency.
Coached and Mentored Staff: Provided coaching and training to employees on effective sales techniques and strategies for managing complex issues and addressing difficult customers.
Education
Bachelor of Science - Integrated Healthcare Studies
Ohio University
Athens, OH
05.2021
Bachelor of Arts - Communication Studies
Ohio University
Athens, OH
05.2021
Skills
Sales Strategy Development: Expertise in creating and implementing effective sales strategies that drive revenue growth
Relationship Building: Strong ability to cultivate and maintain professional relationships with clients, candidates, and stakeholders
Negotiation Skills: Skilled in negotiating terms and closing deals, ensuring mutually beneficial outcomes for all parties involved
Market Research and Analysis: Experienced in analyzing market trends to inform sales and recruitment strategies
Communication Skills: Excellent verbal and written communication skills, enabling effective interaction with diverse audiences
Time Management: Strong organizational skills, effectively managing multiple priorities and deadlines
Data-Driven Decision Making: Ability to leverage data and analytics to guide recruitment and sales processes
Team Leadership: Experience in mentoring and leading teams to achieve collective goals and improve performance
CRM and ATS Proficiency: Familiar with customer relationship management (CRM) and applicant tracking systems (ATS) to streamline processes
Conflict Resolution: Adept at addressing and resolving conflicts to maintain positive working relationships
Timeline
Acquisition Representative
Kendall Hunt Publishing
03.2023 - Current
Recruiter
OneMarket Recruiting
01.2022 - 09.2022
Social Media Manager
Housing and Residence Life, Ohio University
03.2020 - 05.2021
Manager
Tropical Trends
12.2016 - 01.2019
Merchandise Coordinator
Tropical Trends
08.2015 - Current
Bachelor of Science - Integrated Healthcare Studies
Agency Information Security Professional at Ohio Department of Youth ServicesAgency Information Security Professional at Ohio Department of Youth Services