Elizabeth Riner

Oversees and performs front office duties; scheduling, check-in/check-out, inbound/outbound calls, inbound/outbound messages and emails, collecting payments, insurance verification/confirmation/AR/claims handling/etc., daily/monthly/annual processing closeouts, monitoring reports for production and office statistics, light IT/HR/housekeeping duties, lab tracking, inbound/outbound referrals, patient care/complaints, office supply orders, keyholder, remote work as needed, working closely with providers/employees to ensure smooth logistics for daily and weekly scheduling/planning, collaboration and organization for miscellaneous events (ie birthdays, anniversaries, etc.), general management of office's daily routine.

Scheduling, check-in/check-out, inbound/outbound calls, insurance verification/AR/claims handling/etc., patient management, patient care/complaints, inbound/outbound referrals, lab tracking, keyholder, bank deposits, remote work as needed.

Office Manager for Dr. Templeton's second office in Big Stone Gap, VA during that time as well. Responsible for all operations of office from opening day. Built new clientele, advertisements and promotions, hosted Grand Opening event, IT, HR, payroll, keyholder; performed all duties and tasks for running the practice.

Small country deli and convenience store; register, taking food orders, light kitchen prep, open/close shifts, keyholder, bank deposit, supply orders, stocking, customer service, vendor communications, housekeeping, nights and weekend shifts.

Family-owned farm; oversaw production, advertising, marketing, website development, social media platform management, worked as farmhand, vendor at three markets per week (included handling sales, customer service, strategic marketing, built clientele, served as treasurer of farmer's market organization during the down-season), managed hired help, timecards/payroll, converted fresh product into canned goods for additional sales, held FDA-approved certificate of organic produce during tenure at Rivermyst.