Elizabeth Ripple
North Muskegon
Summary
I am a professional and reliable individual prepared for student service roles. My background includes assisting with administrative duties, supporting academic staff, and managing student resources effectively. I have strong organizational skills and ability to adapt to changing needs, foster teamwork, and achieve set goals. Skilled in time management, communication, and problem-solving. Reliable and prepared to contribute effectively in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Student Worker
Muskegon Community College
Muskegon, MI
05.2025 - Current
- Assisted in daily operations of student services, enhancing workflow efficiency.
- Managed front desk duties, ensuring accurate information delivery to students and staff.
- Took and followed detailed directions from others.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Gathered, organized and input information into digital database.
Sales Associate
Wesco
Muskegon, MI
06.2024 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained inventory accuracy through regular stock checks and data entry in inventory management systems.
- Assisted in merchandising efforts, ensuring products were displayed attractively and met company standards.
- Processed sales transactions efficiently using point-of-sale systems, enhancing checkout experience for customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Conducted regular safety checks on equipment and facilities to maintain compliance with regulations.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
Assistant Store Manager
Little Caesar's Pizza
North Muskegon, MI
07.2022 - 05.2024
- Trained and mentored new staff, fostering a customer-focused culture within the team.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed scheduling and staffing needs, aligning resources with peak business hours.
- Resolved customer inquiries and complaints promptly, maintaining high service quality standards.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Cashier
Harding's Friendly Market
North Muskegon, MI
08.2021 - 11.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Monitored inventory levels and restocked shelves as needed to ensure availability.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - Communications
Muskegon Community College
Muskegon, MI05-2026
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Organized and efficient
- Leadership qualities
- Computer skills
- Customer service
- Student engagement
- Deadline adherence
- Recordkeeping and confidentiality
- Administrative support
Accomplishments
- Collaborated with team of 10-12 individuals in the development of Muskegon Community College's Strategic Planning Committee in the Access and Workforce domains.
Timeline
Student Worker
Muskegon Community College
05.2025 - Current
Sales Associate
Wesco
06.2024 - 01.2025
Assistant Store Manager
Little Caesar's Pizza
07.2022 - 05.2024
Cashier
Harding's Friendly Market
08.2021 - 11.2021
Associate of Science - Communications
Muskegon Community College