Elizabeth Roberts

- Truly learned time management skills which enhanced my efficiency, increased my productivity which leads to greater work-life balance.

- Managing house hold budget

- Teaching literacy and fine motor skills

- Enhanced organizational, problem solving and multitasking skills

• Answered and directed incoming calls using multi-line telephone system.
• Entered data into software to keep records of client information.
• Processed payments for clients and updated accounts to reflect balance changes.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Responded to customer concerns and issues.

• Created, submitted and implemented approved lesson plans and curriculum.
• Organized and set up classrooms in preparation for lessons.
• Executed skill acquisition programs to increase functional skills.
• Tutored children individually and in small groups to help with difficult subjects.
• Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
• Observed fellow educators in classroom to learn new teaching techniques.
• Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.

• Reviewed contents on food trays to check receiving complete order.
• Resolved customer concerns and relayed relevant information to supervisor.
• Completed opening, closing and shift change tasks to promote store efficiency.
• Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.