Elizabeth Roberts
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach. My course work in a variety of disciplines: sociology, psychology, business, nursing, and the caregiving institute has helped prepare me for helping seniors and their families connect with community resources and transition from hospital to home as well as manage the care of seniors in a institutional setting.
Overview
3
3
years of professional experience
Work History
Intern Trainee
Nassau Council On Aging
01.2024 - Current
- Enhanced agency efficiency by streamlining processes and implementing new organizational strategies.
- Assisted in the development of marketing agency programs
- Wrote article about Dementia for their Senior Life Magazine
- Assisted Activities Manager with leading activities
- Chaperon at senior field trip to the Jacksonville Museum
- Collaborated with cross-functional teams to develop promotion of agency programs and services.
- Assisted Case Managers with reviewing cases and identify appropriate services for seniors
- Assisted with community outreach promoting Nassau County of Aging's 50 years in business
Volunteer
Gracie's Kitchen
12.2023 - Current
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Serve Meals to homeless
Insurance Agent
North American Senior Benefits
02.2021 - 02.2021
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
Bachelor of Science - Long Term Care
Georgia Southwestern State University
Americus GA05.2024
Skills
- Strong Interpersonal skills
- Telemarketing skills
- Lead Generation skills
- Strong Technical Aptitude
- Excellent Problem solving skills
- Time Management
- Adaptable and Flexible
- Attention to Detail
- Complex Problem-Solving
- Administrative tasks
- Word, Excel and Powerpoint
- CPR certified
Timeline
Intern Trainee
Nassau Council On Aging
01.2024 - Current
Volunteer
Gracie's Kitchen
12.2023 - Current
Insurance Agent
North American Senior Benefits
02.2021 - 02.2021
Bachelor of Science - Long Term Care
Georgia Southwestern State University
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