Accomplished property management and sales professional with over $18M in sales at Silvercreek Realty Group. Expertise in market analysis and communication, achieving occupancy rates exceeding 95%. Strong problem-solving skills and commitment to exceptional customer service, ensuring compliance and operational excellence.
-Process and verify department invoices and payments, ensuring accurate recordkeeping.
- Maintain organized filing systems for contracts, reports, and departmental records.
- Provide customer service via phone and in-person inquiries with professionalism.
- Assist management with operational support, ensuring compliance with county policies.
- Perform multiple tasks under time-sensitive deadlines with accuracy and efficiency.
-Completed over $18M in property sales by applying cost, sales comparison, and negotiation strategies.
- Conducted property tours, created listings, and marketed properties through multiple platforms.
- Advised buyers and sellers on property values, contracts, and transaction processes.
- Resolved client concerns with diplomacy while ensuring compliance with real estate laws.
- Maintained extensive knowledge of residential, rural, and commercial properties.
- Conducted property inspections and coordinated necessary repairs to maintain quality standards.
- Verified applicant qualifications, including income and assets, ensuring compliance with rental
requirements.
- Maintained consistent occupancy rates of 95%+ across multiple rental units.
- Collaborated with property owners on business strategies and market conditions.
- Prepared and maintained detailed tenant files and financial records.
- Assisted customers in product selection, ensuring positive customer experiences.
- Maintained product displays and monitored sales floor safety.
- Supported inventory management and restocking processes.
- Monitored multiple properties for safety compliance and security issues.
- Documented incidents and coordinated with authorities as needed.
- Improved operational accuracy through procedural documentation.
- Managed housing records for over 170 units with accuracy.
- Oversaw move-in/move-out inspections, ensuring property condition standards.
- Produced operational reports and maintained compliance documentation.
- Trained and supervised personnel, fostering teamwork and accountability.