ELIZABETH Robinson
MILWAUKEE,WI
Summary
Seasoned Restaurant Manager with over 11 years of experience, team leadership, guest relations and food safety compliance. Known for attention to detail, ensuring operational excellence and fostering a positive team environment. With an overall goal of creating excellent guest experiences.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Restaurant Manager
Blue's Egg
Milwaukee, Wisconsin
12.2014 - Current
- Managed and supported front of house staff of 30.
- Built guest relations through table visits and bettering guest satisfaction with problem solving skills.
- Controlled labor costs through scheduling and daily management of staffing.
- Determined staffing needs, interviewed candidates, processed onboarding and facilitated orientation and training materials.
- Programed and updated point of sale system with new menu items, pricing and daily specials.
- Resolved conflicts among employees in an effective and timely manner.
- Ensured compliance with all food safety regulations and sanitation, training staff on their roll.
- Inventoried and ordered supplies from vendors as needed while sourcing goods withing budget guidelines.
Recruiting Coordinator
Pinstripe / Cielo
Brookfield , WI
04.2012 - 09.2013
- Supported a team of recruiters on an outsourced recruiting team.
- Worked with recruiters and hiring managers to set up interviews on site and virtual.
- Posted open positions to relevant job boards both public, college.
- Prepared weekly reports on recruitment metrics.
- Scheduled all aspects of interviews, calls, conference room, reservations, travel.
- Fostered positive candidate experience throughout the hiring process to promote employer brand.
Catering Coordinator/Associate
Panera Bread
Wauwatosa, Wisconsin
- Managed customer inquiries and provided detailed menu information.
- Communicated with bakers and management of any inventory needs.
- Handled transactions accurately through the point of sale.
- Followed food safety regulations.
- Performed opening and closing duties such as setting up, stocking and closing workstation.
- Prepared and delivered order within customer specifications.
Recruiting Coordinator /Executive Assistant
Braun Consulting
Chicago, Illinois
Office Manager
Bub City / Brasserie Jo/ Lettuce Entertain You
Chicago, IL
Education
Associate of Arts -
William Rainey Harper College
Palatine, ILSkills
- Compliance with food safety
- Inventory and ordering
- Applicant tracking software
- POS programing
- Employee training
- Time management
- Operations management
- Scheduling
- Staff management
Certification
City of Milwaukee Bartenders License
Timeline
Restaurant Manager
Blue's Egg
12.2014 - Current
Recruiting Coordinator
Pinstripe / Cielo
04.2012 - 09.2013
Catering Coordinator/Associate
Panera Bread
Recruiting Coordinator /Executive Assistant
Braun Consulting
Office Manager
Bub City / Brasserie Jo/ Lettuce Entertain You
Associate of Arts -
William Rainey Harper College