Elizabeth Rodgers
Acworth,GA
Summary
Well-qualified supervisor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Pro Department Supervisor
Home Depot
01.2024 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Built relationships with current customers to maintain goodwill and gain additional business.
Associate Support Department Supervisor
Home Depot
12.2016 - 01.2024
- Collaborated with Human Resources on recruiting efforts, contributing to a diverse workforce that met departmental needs in terms of skills and expertise.
- Managed staff scheduling to optimize coverage during peak hours while adhering to budget limitations.
- Promoted a positive work environment through effective communication skills, active listening techniques, and empathetic problem-solving approaches.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Workday, Dementions, Fast, Kronos, Knowledge Depot, Staff-Up & Aims.
Front End Supervisor
Home Depot
04.2013 - 12.2016
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Created employee schedules to align coverage with forecasted demands.
Store Manager
Rite-Aid Pharmacy
08.2000 - 12.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
North Cobb High School
Kennesaw, GASkills
- Customer Service
- Problem Resolution
- Problem-Solving
- Customer Relations
- Coaching and Mentoring
- Work Planning and Organization
- Employee Scheduling
- Staff Hiring and Retention
- Workplace Safety
Timeline
Pro Department Supervisor
Home Depot
01.2024 - Current
Associate Support Department Supervisor
Home Depot
12.2016 - 01.2024
Front End Supervisor
Home Depot
04.2013 - 12.2016
Store Manager
Rite-Aid Pharmacy
08.2000 - 12.2012
High School Diploma -
North Cobb High School
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