Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Elizabeth Rodriguez

Scottsdale,AZ

Summary

Results-driven Human Resources professional with 10 years of progressive experience in employee relations, labor relations, and program management. Proven expertise in creating and executing employee relations programs, analyzing employee feedback to identify risks, and driving best practices. Adept at balancing proactive initiatives with crisis management in fast-paced environments. Excellent communicator with a strong record in managing large hourly workforces and developing impactful workplace relations strategies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Intel
06.2021 - Current
  • Led investigations into complex employee relations issues, providing clear and actionable recommendations to senior management.
  • Developed and maintained comprehensive processes for staffing, onboarding, and employee development, improving retention and overall employee experience.
  • Advised on employee relations and staffing policies, implementing initiatives to enhance organizational effectiveness and compliance.
  • Analyzed operational data to assess productivity and effectiveness, driving improvements and resolving issues with organizational policies.
  • Designed and delivered training programs that enhanced employee engagement and satisfaction, contributing to a positive workplace culture.
  • Managed crisis situations and provided real-time guidance on employee relations issues, demonstrating strong problem-solving and decision-making skills.

Union Representative

Social Security Administration
08.2019 - 06.2021
  • Conducted investigations and resolved complex employee disputes, maintaining fair treatment and preventing escalation.
  • Provided expert guidance on federal benefits and policies, improving compliance and accuracy in employee interactions.
  • Developed and executed training programs and engagement strategies, increasing union member participation and knowledge.
  • Analyzed operational data to identify trends and drive improvements in benefits administration and employee relations practices.
  • Facilitated difficult conversations and presentations, providing recommendations and input to senior leadership for effective resolution.

Claims Specialist

Social Security Adminstration
05.2014 - 06.2021
  • Oversaw benefits administration, resolving complex claimant issues and managing high-risk situations with exceptional problem-solving skills.
  • Designed and implemented internal guidance and policies, ensuring regulatory compliance and enhancing program management.
  • Analyzed operational data to drive improvements in benefits administration and employee relations practices, delivering high-quality customer service and support.

Education

Master of Legal Studies - Human Resources and Employment Law

Sandra Day O'Connor College of Law
Phoenix, AZ
05.2022

Bachelor's in Psychology -

State University of New York at Albany
Albany, NY
05.2013

Skills

  • AI Applications in People Management
  • Crisis Management
  • Employee Engagement Strategy
  • Employment Law
  • Labor Relations
  • Organizational Development

Certification

  • People Analytics, University of Pennsylvania: Coursera, 09/2023
  • AI Applications in People Management, University of Pennsylvania: Coursera, 09/2023
  • UnionProof Certification: Labor Relations Specialist, Projections Inc., 12/2022

Awards

Impact & Innovation Award: Rewards Lead, Intel, 01/2023

Timeline

Human Resources Business Partner

Intel
06.2021 - Current

Union Representative

Social Security Administration
08.2019 - 06.2021

Claims Specialist

Social Security Adminstration
05.2014 - 06.2021

Master of Legal Studies - Human Resources and Employment Law

Sandra Day O'Connor College of Law

Bachelor's in Psychology -

State University of New York at Albany

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Elizabeth Rodriguez