Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Elizabeth Rodriguez

Haines City,FL

Summary

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Universal Orlando Studios
Orlando, FL
05.2013 - Current
  • Inspect every location regularly for cleanliness and adherence to safety standards.
  • Ensure compliance with all food safety regulations and sanitation standards.
  • Assist staff by serving food and beverages or bussing tables.
  • Maintain a detailed record of sales transactions and daily shift reports.
  • Resolve any complaints in a professional manner to maintain positive relationships with guests.
  • Supervise and train the staff in guest service, food handling, and safety protocols.
  • Manage day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
  • Provide exceptional guest service by anticipating guest needs before they arise.
  • Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Perform regular maintenance checks on equipment to ensure proper functioning.
  • Delegate work to staff, setting priorities and goals.

Team Captain

Universal Orlando Studios
Orlando, FL
09.2014 - 08.2015
  • Led team meetings, discussed and delegated tasks to individual team members.
  • Encouraged creative thinking among the team to generate innovative ideas for problem solving.
  • Assisted with developing strategies for completing projects on time and within budget parameters.
  • Monitored progress of team objectives, identified potential issues and addressed them in a timely manner.
  • Provided feedback and coaching to help develop skillsets among individual members of the team.
  • Maintained open lines of communication between the team and management.
  • Oversaw employee training, coaching, and performance evaluations.
  • Performed daily spot audits and handled cash handling procedures throughout the day.

Education

Some College (No Degree) - Accounting

Strayer University
West Palm Beach, FL

Skills

  • Schedule Coordination
  • Guest Engagement
  • Staff Management
  • Adaptable
  • Full service restaurant background
  • Staff Scheduling
  • Organization and prioritization
  • Restaurant operations management
  • Problem solving
  • Team leadership
  • Team Management
  • Revenue growth

Accomplishments

  • Bravo award winner

Languages

Spanish
Native/ Bilingual

Certification

  • Serve Safe
  • Allergy Certified

References

References available upon request.

Timeline

Team Captain

Universal Orlando Studios
09.2014 - 08.2015

Restaurant Manager

Universal Orlando Studios
05.2013 - Current

Some College (No Degree) - Accounting

Strayer University

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Elizabeth Rodriguez