Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Elizabeth Rodriguez

Portland

Summary

•Bilingual (English/Spanish) professional with extensive experience in food service, team leadership, and customer service.

•Fast learner with a strong ability to adapt quickly to new tasks and environments.

•Proven capacity to work efficiently under pressure and independently, demonstrating initiative without the need for constant supervision.

•Dedicated to delivering high quality service and promoting business growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Lil Funky Donuts
03.2025 - Current

•Assisting in the preparation and presentation of donut products, ensuring quality standards are met.

•Providing friendly and efficient customer service in a fast-paced environment.

•Maintaining cleanliness and organization of workstations to ensure food safety compliance.

Assistant Manager, Customer Service

The Mini Donut Company
11.2023 - 03.2025

•Led daily operations, ensuring food safety and sanitation compliance.

•Managed inventory, reducing waste through efficient stock control.

•Trained and coached new employees, increasing team productivity.

•Handled customer inquiries and resolved issues promptly.

Busser

Urban German Wursthaus
09.2024 - 11.2024

•Maintained cleanliness and organization of the dining area, ensuring a positive customer

experience.

•Supported waitstaff by delivering food and beverages promptly, improving service efficiency.

•Ensured adherence to sanitation and hygiene standards.

•Developed strong teamwork, adaptability, and communication skills in a fast-paced environment.

Cashier Team Lead

Fernando’s Alegría
03.2022 - 10.2023

•Delivered exceptional customer service, consistently achieving daily sales targets.

•Oversaw accurate cash handling procedures, ensuring 100% transaction accuracy.

•Managed inventory and placed orders to meet demand, reducing stock shortages.

•Trained staff in customer service best practices, improving service efficiency.

•Provided product recommendations to customers, enhancing their overall experience.

Skills

  • Excellent communication and interpersonal skills
  • Strong leadership and decision-making abilities
  • Inventory management
  • Staff training, development, and team motivation
  • Expertise in customer service and complaint resolution
  • Quality control with adherence to food safety standards

Certification

•Oregon Food Handler Certificate (Completed)

•OLCC Permit (In Progress)

•CPR Certification (In Progress)

Languages

•Spanish: Native proficiency.

•English: Professional working proficiency.

Timeline

Team Member

Lil Funky Donuts
03.2025 - Current

Busser

Urban German Wursthaus
09.2024 - 11.2024

Assistant Manager, Customer Service

The Mini Donut Company
11.2023 - 03.2025

Cashier Team Lead

Fernando’s Alegría
03.2022 - 10.2023
Elizabeth Rodriguez