Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Rodriguez

Louisville,KY

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably with Grainger WW. Excelled in packaging, labeling, and utilizing warehouse tools, alongside demonstrating exceptional team collaboration and problem-solving abilities. Achieved and often exceeded productivity targets, significantly enhancing customer satisfaction and operational efficiency.

Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Skilled in operating, managing stock, and ensuring efficient workflow. Reliable and results-driven with commitment to maintaining high standards in all tasks.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Grainger WW
09.2020 - Current
  • Proficiency in PACKSIZE Machine EM7 series.
  • Proficiency in LEICA DISTO Laser Distance Meter.
  • Proficiency in CUBISCAN 25
  • Prepared orders for shipment by packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove pallet jacks and other equipment to move materials.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Barista

Starbucks
01.2019 - 03.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Warehouse Associate

Arvato
07.2018 - 02.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Restaurant Hostess

Senor Iguanas Restaurants
07.2016 - 07.2018
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Delivered pick-up and curbside orders to guests.

Education

Western High School
2501 Rockford Ln, Shively, KY 40216
05-2016

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Lifting and sorting
  • Labeling and boxing
  • Shipping and receiving
  • Warehouse safety
  • Order fulfillment
  • Warehouse operations
  • Pallet jack operations
  • Warehouse tools operation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Associate

Grainger WW
09.2020 - Current

Barista

Starbucks
01.2019 - 03.2020

Warehouse Associate

Arvato
07.2018 - 02.2019

Restaurant Hostess

Senor Iguanas Restaurants
07.2016 - 07.2018

Western High School

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Elizabeth Rodriguez