Summary
Overview
Work History
Skills
Timeline
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Elizabeth Roehm

Pensacola,Florida

Summary


Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

27
27
years of professional experience

Work History

Sales Associate Manager

Fusion Fine Wine
01.2018 - Current
  • Direct, supervise and coordinate all day- to- day operations and associated personnel within the store
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Maintain compliance with all state, local and federal liquor laws
  • Manage the inventory process, including ordering, receiving, price changes and record keeping
  • Develop and implement weekly promotions and special events to drive customer traffic and maximize sales
  • Train and coach new and existing staff in customer service, store policies and procedures
  • Create weekly, monthly and quarterly reports on store sales, performance and financials
  • Provide feedback and recommendations for store improvements

Store Manager

Perdido Key Souvenirs
03.2023 - 09.2024
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
  • Rotated merchandise and displays to feature new products and promotions.

Store Manager

Souvenir City
12.2021 - 02.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Account Manager

Liberty National Insurance
07.2017 - 02.2018


  • Prepared policies and submitted them to home office for review, approval and issue
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Facilitated regular client reviews to discuss policy updates, changes in needs or circumstances, and any additional coverage requirements.
  • Boosted client satisfaction by providing exceptional customer service and addressing insurance inquiries promptly.

Correctional Sergeant

Noble County Sheriff’s Department
12.2005 - 02.2017
  • Managed staff schedules for shifts and events
  • Communicated and directed staff in daily duties and task
  • Was Responsible for training and reviewing of staff performance
  • Monitored the residents in the facility to insure the safely of both staff and visitors
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
  • Supervised 20 employees and performance of tasks and managed 254 offenders.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
  • Handled inmate counts and searches for missing inmates.
  • Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
  • Improved staff performance by providing training and guidance on institutional policies and best practices.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.

Instructor Assistant

East Noble School Corporation
06.1998 - 12.2005
  • Instructed and supervised students in daily activities and programs
  • Worked one on one with students with learning challenges to achieve daily goals
  • Managed a safe and inclusive learning environment for all students by addressing behavior issues promptly and fairly.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Implemented differentiated instruction strategies to accommodate the unique needs of each student in the classroom.
  • Mentored struggling students individually, resulting in improved understanding and academic performance.
  • Assessed student progress regularly through quizzes, exams, and informal evaluations, adjusting instructional approaches as needed.
  • Boosted classroom engagement with active learning techniques to foster critical thinking skills.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Took part in professional development workshops to boost skills.
  • Collaborated with instructors to develop engaging lesson plans.

Foster Parent

Lagrange County Court
05.1999 - 05.2005
  • Worked with At-risk Youth to help integrate into a home environment
  • Daily supervision to develop skills, attitude, and home life
  • Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Established clear boundaries within the home environment that promoted respect for themselves and others.
  • Assisted foster children with completing homework assignments and improving their overall academic performance.
  • Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
  • Assisted children through recovery from difficult home or school situations.
  • Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
  • Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
  • Advocated on behalf of each child in court hearings as necessary.

Skills

  • Expert in conflict resolution
  • Employee engagement and growth
  • Results-driven
  • Sales team management
  • Clear and concise communication
  • Interpersonal relationship development
  • Employee supervision
  • Employee scheduling
  • Compliance management
  • Performance improvement
  • Budget management
  • Customer relationship management

Timeline

Store Manager

Perdido Key Souvenirs
03.2023 - 09.2024

Store Manager

Souvenir City
12.2021 - 02.2023

Sales Associate Manager

Fusion Fine Wine
01.2018 - Current

Account Manager

Liberty National Insurance
07.2017 - 02.2018

Correctional Sergeant

Noble County Sheriff’s Department
12.2005 - 02.2017

Foster Parent

Lagrange County Court
05.1999 - 05.2005

Instructor Assistant

East Noble School Corporation
06.1998 - 12.2005

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Elizabeth Roehm