Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Rogers

Swea City,IA

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Job Coach

STEP Inc.
Fairmont, MN
08.2024 - Current
  • Developed and maintained relationships with community resources to support job coaching.
  • Developed and facilitated job search workshops for clients to enhance job search skills.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Developed job-specific competencies and performance standards.

Direct Support Professional Caregiver

Shepherds Cottage
Burt, Iowa
05.2004 - 10.2006
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.

Cashier

Hi-way Grocery
Armstrong , Iowa
09.2023 - Current
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Accepted cash and credit card payments, issued receipts and provided change.

CNA

Nursing Home
Bancroft, Iowa
07.2009 - 07.2011
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.

Education

High School Diploma -

Armstrong Ringsted Highschool
Armstrong, IA
05-2004

Skills

  • Payment Processing
  • Cash Register Operation
  • Payment Collection
  • ID Verification

Have taken care of residents, worked in two nursing homes also did in home healthcare

  • Written and verbal communication
  • Time management skills

Timeline

Job Coach

STEP Inc.
08.2024 - Current

Cashier

Hi-way Grocery
09.2023 - Current

CNA

Nursing Home
07.2009 - 07.2011

Direct Support Professional Caregiver

Shepherds Cottage
05.2004 - 10.2006

High School Diploma -

Armstrong Ringsted Highschool
Elizabeth Rogers