Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Romaine

Las Vegas,NV

Summary

Dynamic and detail-oriented professional with experience at Walmart as a Pharmacy Technician Trainee, excelling in medication dispensing and effective communication. Proven ability to enhance patient satisfaction and uphold integrity while managing inventory. Recognized for problem-solving skills and adaptability in high-pressure environments, ensuring compliance and quality care.

Professional with strong background in emergency response and public safety. Skilled in fire suppression, rescue operations, and emergency medical services. Known for reliable teamwork and adaptability in high-pressure situations. Consistently focused on protecting communities and ensuring safety.

Asset protection professional with keen eye for identifying and mitigating risks in retail settings. Adept at implementing effective security strategies and maintaining compliance with company policies. Valued team player known for adaptability and results-driven approach to problem-solving, focusing on surveillance and incident reporting.

Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.

Goal-oriented professional well-versed in operational practices and regulatory requirements of both adult and Child environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Trainee

Walmart
09.2023 - 07.2024
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
  • Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Collected co-payments or full payments from customers.
  • Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Ensured regulatory compliance with thorough record-keeping practices, including accurate documentation of medication dispensing activities.
  • Successfully completed Pharmacy Technician Trainee program, gaining comprehensive understanding of industry practices while demonstrating readiness for advancement within the field.
  • Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.

Daycare Owner/Operator

L&M Busy Bee's Daycare
12.2021 - 08.2023
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
  • Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
  • Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
  • Maintained accurate accounting of tuition and operating reports.
  • Monitored physical and emotional health of children, taking appropriate action when concerns arose.
  • Streamlined administrative processes for enrollment and record-keeping, reducing paperwork and increasing efficiency.
  • Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
  • Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
  • Developed and executed curriculum focused on early childhood education, fostering cognitive and social development.
  • Implemented feedback system for parents to voice concerns and suggestions, enhancing service quality based on their input.
  • Managed daily operations, ensuring clean and organized environment conducive to learning and play.

911 Dispatcher

Richland County Sheriff's Department
08.2021 - 12.2021
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Read system maps and caller information, and documented details in system.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.

Asset Protection Associate

Walmart
11.2019 - 03.2020
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Contacted local authorities and apprehended shoplifters.
  • Implemented loss prevention strategies and programs to minimize shrinkage.

Volunteer Firefighter

Dwight Fire & Rescue
07.2018 - 11.2019
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
  • Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.

Security Officer

ASP of Moorhead
04.2019 - 09.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

Education

Zumbrota- Mazeppa High School
Zumbrota, MN

Skills

  • Inventory organization
  • Problem-solving skills
  • Effective communication skills
  • Medication dispensing
  • Works Well Under Pressure
  • Active listening
  • Critical thinking
  • Computer skills
  • Fire prevention
  • Licensing knowledge
  • Detail-oriented
  • Integrity and trustworthiness

Certification

  • CFR - Certified First Responder

Timeline

Pharmacy Technician Trainee

Walmart
09.2023 - 07.2024

Daycare Owner/Operator

L&M Busy Bee's Daycare
12.2021 - 08.2023

911 Dispatcher

Richland County Sheriff's Department
08.2021 - 12.2021

Asset Protection Associate

Walmart
11.2019 - 03.2020

Security Officer

ASP of Moorhead
04.2019 - 09.2019

Volunteer Firefighter

Dwight Fire & Rescue
07.2018 - 11.2019

Zumbrota- Mazeppa High School

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Elizabeth Romaine