Elizabeth Roudebush
Lebanon,IN
Summary
Dependable and focused professional consistently motivated to deliver consistent, prompt, and courteous service. Reliable and energetic, providing seamless support to the work environment. Demonstrates a willingness to learn and embrace challenges, striving to enhance skills and contribute effectively to the team.
Overview
5
5
years of professional experience
Work History
School Bus Driver
Western Boone Jr Sr High School
07.2024 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
School Bus Driver
Western Boone Community School Corporation
05.2023 - Current
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes
- Reported inappropriate and disruptive student behaviors to school administration
- Attended staff meetings and training sessions regularly for professional development purposes
- Responded quickly in emergency situations by taking appropriate actions
- Operated motorized ramps and lifts to assist special needs students
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation
- Obeyed DOT rules and regulations and local laws to maximize safety.
Service Writer
JDC Jack Doheny Company
02.2024 - 03.2024
- Collaborated with team members to optimize workflow, contributing to a more efficient service department.
- Answered service department phone and responded promptly to questions and messages.
- Contributed to inventory management processes by monitoring stock levels of parts and supplies needed for repairs or maintenance tasks.
- Used Software computer system to enter customer information, create service records, order parts and develop cost estimations.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Logged work orders and change orders into Software database to track job status.
- Gathered information through research and vendor inquiries to provide job estimates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Customer Service Representative
All Pet Health Care by Noah's
02.2020 - 01.2021
- Conducted outbound calls to remind patients of upcoming appointments
- Assisted physicians and nursing staff by providing administrative support services
- Responded to customer issues to provide immediate resolution and improve retention
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk
- Scheduled and confirmed appointments
- Answered incoming calls from potential new patients and existing patient inquiries
- Processed payments and updated accounts to reflect balance changes
- Reviewed patient medical history documents prior to appointment scheduling
- Sorted and distributed incoming faxes, letters and emails for office distribution
- Maintained accurate records of patient appointments in computer system
- Provided assistance with additional tasks as needed or requested by management
- Worked collaboratively with other team members to meet departmental goals
- Took messages from patients and promptly relayed to appropriate staff
- Routed laboratory or diagnostic results to appropriate staff
- Answered multi-line phone system and directed callers to requested personnel and departments.
Education
GED -
Western Boone Jr-Sr High School
Thorntown, IN08.2018
Skills
- Vehicle Inspections
- Passenger Assistance
- Effective Communication Skills
- Safe Driving
- Document Management
- Shipping and Packaging
Timeline
School Bus Driver
Western Boone Jr Sr High School
07.2024 - Current
Service Writer
JDC Jack Doheny Company
02.2024 - 03.2024
School Bus Driver
Western Boone Community School Corporation
05.2023 - Current
Customer Service Representative
All Pet Health Care by Noah's
02.2020 - 01.2021
GED -
Western Boone Jr-Sr High School
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