Started in retail as a key holder. Worked my way up to Store Manager, and then to District Training Store Manager.
Worked with teens and young adults, some with no prior work experience.
Worked as a teacher's assistant tutor for Intro to Sociology students at Laney College in Oakland.
Was the primary care taker to my mother during her battle with cancer.
I have been a stay at home mom to my almost 5 year old son since he was born, while being very involved in the community through the local libraries.
Currently awaiting the final processing of my California substitute teacher credential application.
Overview
12
12
years of professional experience
Work History
Cancer Patient Care Taker
Victoria Noreña
08.2012 - 01.2017
Comprehensive Caregiving: Provided daily living assistance, including hygiene care, mobility support, meal preparation, and household management.
Medical Support: Administered medications, managed wound care, and monitored symptoms to address complications from cancer treatment promptly.
Coordination with Healthcare Professionals: Collaborated with therapists, palliative care teams, and hospice services to develop and implement effective care plans.
Transportation & Appointment Management: Arranged transportation, scheduled and accompanied my mother to medical appointments.
Physical Therapy & Adaptive Assistance: Assisted with physical therapy exercises, mobility challenges, and the proper use of adaptive equipment.
Leadership & Emotional Support: Played a pivotal role in my mother’s care during her battle with cancer, providing unwavering emotional and physical support until her passing, and to the rest of the family during and after.
District Training Store Manager
Blockbuster Video
09.2004 - 07.2012
Store Manager: Managed operations, customer service, staff, and sales for 1–3 stores as needed in the district.
Standard Operating Procedures: Ensured compliance with company policies through staff training and implemented best practices at each store.
Store Manager Training: Trained new store managers and supported their transition into their roles.
Store Support: Guided underperforming or understaffed stores in identifying improvement areas and creating action plans.
District Manager Support: Supported the District Manager with district-wide procedures, customer service, and training conferences.
Inventory Controls: Led and conducted inventory audits and operations across the district.
Education
Professional Development - Early Childhood Care And Education
Chabot College
Hayward, CA
06-2020
Bachelor of Arts - Sociology
University of California, Berkeley
Berkeley, CA
06-2019
Skills
Fully profficient in English and Spanish
Multi-cultural background
Experienced in creating and implementing training plans for all age groups, from preschoolers to older adults
Skilled in facilitating learning in both workplace and academic settings
Passionate about children and their education
Compassionate, helpful and adaptable
Solution oriented, creative and resourceful
Eager to learn new information and new experiences
Reliable and professional, yet easy going
Timeline
Cancer Patient Care Taker
Victoria Noreña
08.2012 - 01.2017
District Training Store Manager
Blockbuster Video
09.2004 - 07.2012
Professional Development - Early Childhood Care And Education