Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Sada

Tacoma,WA

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

16
16
years of professional experience

Work History

Operations Supervisor

United Parcel Services, UPS
10.2016 - 12.2023
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Completed weekly payroll for 40+ employees.

Service and Parts Manager

Aarons Marine Service
01.2008 - 01.2016
  • Collaborated with suppliers to negotiate lower costs, resulting in increased profit margins.
  • Managed warranty claims efficiently, ensuring timely reimbursement from manufacturers.
  • Supervised a team of technicians, fostering a positive work environment and high-quality service standards.
  • Optimized scheduling procedures to maximize productivity while minimizing overtime expenses.
  • Established effective communication channels with customers, enhancing their service experience and promoting repeat business.
  • Maintained accurate records of all transactions, supporting financial reporting requirements and aiding in budgeting efforts.
  • Ordered parts for customers, repair shops, and service departments for use in marine equipment.

Education

Mount Tahoma
Tacoma, WA
06.2000

Skills

  • Safety Oversight
  • Project Management
  • Performance Monitoring
  • Customer Relations
  • Logistics Coordination
  • Compliance Management
  • Operations Management
  • Staff Supervision
  • Project Planning
  • Employee Development
  • Delegation
  • Production
  • Scheduling Coordination
  • Warehouse Operations
  • Management
  • Team Training
  • Problem Solving
  • Customer Service
  • Delegation Skills
  • Conflict Resolution
  • Data Analysis
  • Organizational Skills
  • Time Management
  • Critical Thinking
  • Staff Training
  • Adaptability
  • Attention to Detail
  • Team Leadership
  • Decision Making
  • Goal Setting
  • Multitasking
  • Cross-functional Collaboration
  • Process Improvement
  • Logistics Management
  • Payroll Administration
  • Data Entry
  • Scheduling
  • Employee Supervision
  • Administrative Management
  • Staff Management
  • Bookkeeping
  • Appointment Scheduling
  • Customer Service Management
  • Quickbooks
  • Documentation and Recordkeeping
  • Event Coordination
  • New Hire Orientation and on boarding g
  • Multitasking and Organization
  • Credit and Collections
  • Motivational Leadership
  • Microsoft Office
  • Account Reconciliation
  • Handling Complaints
  • Clerical Staff Oversight
  • Accounts Payable and Receivable
  • Payroll and Budgeting

Timeline

Operations Supervisor

United Parcel Services, UPS
10.2016 - 12.2023

Service and Parts Manager

Aarons Marine Service
01.2008 - 01.2016

Mount Tahoma

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Elizabeth Sada