Elizabeth Salazar
Lucama,NC
Summary
Energetic and multilingual On site Supervisor with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
12
12
years of professional experience
Work History
Sales Recruiter
Inspira Staffing Solutions
08.2021 - Current
- Coordinated and organized full training courses on customer service techniques to meet company standards and achieve quality results.
- Identified potential prospects through referrals, cold calling, job websites and career fairs.
- Used Word and Excel to create and maintain performance, staffing and training reports, logs and spreadsheets.
- Negotiated salaries with candidates and provided counter-offers to determine win-win solutions.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Acted as staff member advocate, encouraging and supporting supervisors to identify and resolve conflicts.
- Posted adverts with open job positions on various job boards and social media platforms.
- Completed human resource operational requirements by scheduling and assigning employees.
- Managed candidates throughout hiring process by conducting interviews and background checks and coordinating training.
On Site Supervisor
Human Link Staffing, Handcraft Services
09.2020 - 06.2021
- Responsible for recruitment and interviewing of all production workers.
- Directed projects according to schedule and quality demands.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Responsible for Hiring and dismissal of employees, written and verbal disciplinary actions when needed and correct documentation of these events.
- Seek medical care for my employees if anyone was hurt on job site and provide detailed report on these events.
- Trained workers in proper methods, equipment operation and safety procedures.
Surgery Scheduler
North Carolina Surgery
10.2015 - 12.2018
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Administrative Assistant
Eastern Carolina Pediatrics
01.2011 - 10.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Executed record filing system to improve document organization and management.
Education
High School Diploma -
Wilson Community College
Wilson NC05.2008
Skills
- Bilingual (English and Spanish)
- Great Communication
- Friendly and Outgoing Personality
- Stock Control
- Inventory Control Processes
- Job Site Supervision
Timeline
Sales Recruiter
Inspira Staffing Solutions
08.2021 - Current
On Site Supervisor
Human Link Staffing, Handcraft Services
09.2020 - 06.2021
Surgery Scheduler
North Carolina Surgery
10.2015 - 12.2018
Administrative Assistant
Eastern Carolina Pediatrics
01.2011 - 10.2015
High School Diploma -
Wilson Community College
Similar Profiles
Amy MileyAmy Miley
Logistics Coordinator at Medical Staffing Solutions, LLC/TotalMed StaffingLogistics Coordinator at Medical Staffing Solutions, LLC/TotalMed Staffing
Megan BensonMegan Benson
Obstetrical Travel Nurse at Goodwill Staffing and Recruitment | Solutions StaffingObstetrical Travel Nurse at Goodwill Staffing and Recruitment | Solutions Staffing
Haynes ShannonHaynes Shannon
Demolition Worker/Metal Worker at Rock Staffing Solid Staffing SolutionsDemolition Worker/Metal Worker at Rock Staffing Solid Staffing Solutions
China BeiermeisterChina Beiermeister
Customer Service Representative at InstacartCustomer Service Representative at Instacart
Meredith BestMeredith Best
LPN Office Nurse at Carolina Cancer Research Center/ Regional Medical Oncology CenterLPN Office Nurse at Carolina Cancer Research Center/ Regional Medical Oncology Center