Elizabeth Saldana
Corning,CA
Summary
Dynamic and adaptable professional with experience at AT&T Wireless, skilled in conflict resolution and multitasking. Demonstrated excellence in enhancing customer experiences through professional service and problem-solving abilities. Fluent in Spanish, showcasing exceptional teamwork and communication skills. Consistently achieved a proven track record of improving customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
AT&T Wireless
11.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Waitress
Mariscos La Hacienda
12.2021 - 11.2022
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Real Estate
Butte College
Oroville, CAHigh School Diploma -
Corning High School
Corning, CA06.2022
Skills
- Teamwork
- Reliability and punctuality
- FLUENT IN SPANISH
- Store maintenance
- Positive and professional
- Organization
- Conflict Resolution
- Problem-solving abilities
- Multitasking Abilities
- Team building
- Adaptability
- Telephone Etiquette
Certification
Real Estate License
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
AT&T Wireless
11.2022 - Current
Waitress
Mariscos La Hacienda
12.2021 - 11.2022
Real Estate License
Real Estate
Butte College
High School Diploma -
Corning High School
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