Elizabeth Salinas
Pasco,WA
Summary
Financial professional with robust background in credits and collections, adept at managing accounts receivable and resolving customer disputes. Known for strong focus on team collaboration and achieving results, while being reliable and adaptable to changing needs. Demonstrated proficiency in risk assessment and negotiation, traits highly valued by employers.
Overview
19
19
years of professional experience
Work History
Accounts Receivable/Collections
Moon Security
12.2023 - Current
- Managed accounts receivable collections efforts, minimizing bad debt exposure through proactive communication with customers.
- Increased the efficiency of accounts receivable collections by maintaining organized records and following up on overdue payments regularly.
- Adopted a proactive approach to accounts receivable collections by consistently monitoring customer payment history and making timely adjustments to credit terms.
Marketing Manager
Fiesta Mexican Restaurant
01.2006 - Current
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Mentored new team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Scheduling Cord
Wayne Dalton Garage Doors
09.2020 - 09.2022
- Collaborated with finance teams to monitor project budgets, aligning resource allocation with financial constraints and optimizing cost efficiency.
- Monitored employee availability to efficiently manage vacation requests, sick leaves, and overtime hours while maintaining optimal staffing levels.
- Resolved scheduling conflicts proactively by identifying potential issues early on and implementing alternative solutions as necessary.
Account Executive
Statewide Publishing
01.2006 - 10.2019
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
Education
Associate of Arts Degree - Clinical Psychology
Columbia Basin College
Pasco, WA05-2006
Skills
- Accounts receivable and payable
- Collections optimization
- Collections process handling
- Collections standards
- Managing delinquent accounts
- Reporting collections activity
- Collections procedures
HIRING ASSETS
- Multi-Marketing Specialist / Sales / Customer Service
- 17 Years Successful Experience in Responsible, High-visibility, and Multitask Environment
- “Solving Problems and Taking the Initiative”
- Experienced in an office setting with emphasis in communication skills, sales abilities, and marketing
AREAS OF STRENGTHS
- SALES & MARKETING; REPORTS & PRESENTATIONS: Communicate sales concepts to the clients showing the value of the product. Prepare weekly sales reports, attend sales and training meetings, advise CEO on company direction, write and edit contracts, including graphics.
- LEADERSHIP/TEAM BUILDING: Team leader and trainer for new employees; also responsible for canvas quotas, and customer retention. Demonstrated ability to provide vision and then translate that vision into productive action. Combine strong analysis, planning, organization, and consensus-building abilities with effective problem-resolution, negotiation, and relationship management skills.
- CUSTOMER SERVICE / PROBLEM SOLVING: Oversee sales staff, train new employees, and provide impeccable customer service. Built a clientele supported by90% retention. Develop and implement strategic marketing plan for Inside Sales Department. Responsible for following up on outside sales staff ensuring that all clients are contacted and sales are completed.
PROFESSIONAL SUMMARY OF EXPERTISE
- Create compelling proposals and presentations based on current sales offerings.
- Meet and exceed sales goals by maintaining relationship building with account management.
- Expansion and advancement of opportunities to improve customer and territory revenues through the introduction of new/ improved digital products or sales tactics..
- Prospecting, forecasting & planning for future business.
- Network and promote a positive and consistent brand image on behalf of the company.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 12 staff members.
Languages
Spanish
Native or Bilingual
Interests
- Outdoor Recreation
- Music
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Enjoy hobbies that combine physical activity with outdoor exploration
- Passionate about balancing physical health with mental and emotional wellness
- Road Trips
Timeline
Accounts Receivable/Collections
Moon Security
12.2023 - Current
Scheduling Cord
Wayne Dalton Garage Doors
09.2020 - 09.2022
Marketing Manager
Fiesta Mexican Restaurant
01.2006 - Current
Account Executive
Statewide Publishing
01.2006 - 10.2019
Associate of Arts Degree - Clinical Psychology
Columbia Basin College
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