Elizabeth Sanchez
General Manager
Bastrop,TX
Summary
Customer-oriented General Manager with 5 years of experience focused on increasing sales, repairs, and overall business. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Multi-talented Jewelry Designer successful at meeting customer expectations and business needs. Proficient in CAD software and skillful in handling all aspects of design and production. Meticulous Jeweler versed in concept development and creative vision execution. Bringing comprehensive awareness of competitor offerings, current trends and fashion principles. Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Natural team-builder and leader with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
9
9
years of post-secondary education
12
12
years of professional experience
Work History
General Manager
Kragh's Jewelry Retail & Repair
Bastrop, TX
10.2016 - Current
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Collaborated with businesses and community groups.
General Manager
Ladd's Coins And Jewelry
Bastrop, TX
10.2016 - Current
- Added to the daily operations of Kragh's Jewelry Store
- Buy, Sell, & Trade Bullion (Siver & Gold)
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Early Childhood Teacher
La Feria ISD
La Feria, TX
08.2012 - 05.2015
- Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student.
- Introduced read-aloud literature to stimulate imagination and build comprehension and vocabulary.
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
- Cultivated language skills through use of traditional poems, nursery rhymes and riddles to help students develop comprehension, vocabulary and love of language.
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
- Reported to parents and administration about student progress.
- Played games with students to increase understanding of subjects.
- Observed and assessed student performance and charted progress.
- Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
Education
High School Diploma -
Rio Hondo High School
08.2005 - 06.2009
Associate of Applied Science - Nursing Assistance
Texas State Technical College - Harlingen
Harlingen, TX 08.2008 - 06.2009
Associate of Arts - Teacher Education
Texas State Technical College - Harlingen
08.2010 - 05.2013
No Degree - Metal And Jewelry Arts
GIA Distance Education
04.2019 - Current
Skills
Performance improvement
Client account management
Budget development
Staff training/development
Employee scheduling
Operations management
Deadline-oriented
Product development
Effective leader
Budgeting
Consistently meet goals
Sales expertise
Financial Management
Sales processes
Positive and upbeat
Strategic Planning
Goals and performance
Sales operation
Community Relations
Fundraising proficiency
Adaptability
Responsible
Good listening skills
Customer service
QuickBooks proficiency
Timeline
No Degree - Metal And Jewelry Arts
GIA Distance Education
04.2019 - Current
General Manager
Kragh's Jewelry Retail & Repair
10.2016 - Current
General Manager
Ladd's Coins And Jewelry
10.2016 - Current
Early Childhood Teacher
La Feria ISD
08.2012 - 05.2015
Associate of Arts - Teacher Education
Texas State Technical College - Harlingen
08.2010 - 05.2013
Associate of Applied Science - Nursing Assistance
Texas State Technical College - Harlingen
08.2008 - 06.2009
High School Diploma -
Rio Hondo High School
08.2005 - 06.2009