Thrives in high-pressure situations and fast-paced environments while maintaining a focused and positive personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVER/BARTENDER (Noble Hops)
Double Tree Hotel By Hilton
10.2022 - Current
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Demonstrated flexibility and adaptability by seamlessly transitioning between bartending, waitstaff, and managerial roles when necessary to maintain smooth operations during peak hours.
Server
BJ's Restaurant & Brewhouse
05.2024 - 10.2024
Explained menu items and suggested appropriate options for food allergy concerns
Cultivated warm relationships with regular customers
Worked with POS system to place orders, manage bills, and handle complimentary items
Learned and followed local alcohol laws to keep restaurant compliant with regulations
Increased sales significantly by upselling higher-end products to customers
SWIM LESSON INSTRUCTOR
Arizona Mobile Swim
04.2023 - 07.2023
Used teaching aids such as kickboards, diving rings, and fins correctly to teach students
Communicated clearly and positively with parents to ensure expectations were met and exceeded
Maintained control and safety of class and kept children in flotation always within arm's reach
Took notes strengths and weaknesses of each child in class to track progress
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs
FRONT DESK RECEPTIONIST
Marriott
05.2021 - 01.2023
Scheduled, coordinated and confirmed appointments and meetings
Completed data entry and filing to keep records updated for easy retrieval
Organized, maintained and updated information in computer databases
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
LIFEGUARD
City Of Tucson, Arizona
06.2019 - 07.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Provided friendly customer service to guests and addressed concerns
Monitored safety of guests in and around swimming pool
Attentively monitored swimmers to identify distress
Education
High School Diploma -
Sabino High School
Tucson, AZ
05.2021
Skills
CPR and First Aid
Individual Trainings
Safety and Emergency Procedures
Communication Skills
Bartending Experience
Guest Services
Customer Satisfaction
Customer Engagement
Food Service Operations
Safe Food Handling
Sales Skills
Order Management
Payment Processing
Liquor, beer, and wine knowledge
High-volume dining
Friendly, Positive Attitude
Certification
Certified Lifeguard, City of Tucson, 01/01/19, 12/31/22
Certified CPR/First Aid
Timeline
Server
BJ's Restaurant & Brewhouse
05.2024 - 10.2024
SWIM LESSON INSTRUCTOR
Arizona Mobile Swim
04.2023 - 07.2023
SERVER/BARTENDER (Noble Hops)
Double Tree Hotel By Hilton
10.2022 - Current
FRONT DESK RECEPTIONIST
Marriott
05.2021 - 01.2023
LIFEGUARD
City Of Tucson, Arizona
06.2019 - 07.2022
High School Diploma -
Sabino High School
Certified Lifeguard, City of Tucson, 01/01/19, 12/31/22
Certified CPR/First Aid
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