At the Law Offices of Stewart M. Cowan, I excelled as a bilingual Legal Secretary and Office Manager, streamlining operations and enhancing client satisfaction through expert document management and empathetic client communication. My proficiency in legal software and commitment to timely case progression underscore my ability to balance meticulous attention to detail with superior interpersonal skills.
Overview
25
25
years of professional experience
Work History
Legal Secretary Bilingual / Office Manager
Law Offices of Stewart M. Cowan
2727 Camino Del Rio South, San Diego, CA 92108
05.1998 - 08.2023
Did intake and translated for Attorney. Explained all benefits related to Workers' Compensation. Made sure all questions were answered maintained positive relationship while addressing inquiries promptly.
Managed and processed all new client's information through legal data base. Claims were filed immediately.
Transcribed all dictation relating to each case. Filed electronically all forms to start a workers' compensation claim.
Assisted attorney in staying compliant with the Workers' Compensation Appeals Board rules. Also with Superior Court rules by tracking deadlines for motions, responses, and other filings for Personal Injury cases.
As client were required to choose a doctor to help with their injuries I scheduled first medical appoints for clients and provided all medical reports to doctor. In Personal Injury cases I scheduled meetings, depositions, and hearings.
Streamlined office operations with the timely drafting of legal correspondence, memos, and court filings.
Maintained an organized filing system for efficient retrieval of legal documents and client information.
Improved client satisfaction by effectively managing case files and maintaining strong communication between clients and attorney.
Required to use legal software data base and updated consistently.
Organized files for court proceedings. Maintained filing and retrieval systems.
Transcribed /Translated legal documents for clients.
Arranged for delivery of legal correspondence to clients, expert witnesses, and court officials.
Scheduled all appointments, appearances and briefings.
Completed data entry of legal documents into electronic filing systems.
Transcribed information from typed or handwritten notes, or dictation.
Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Produced and filed various legal documents and electronically preserved updated case record system.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
Associate of Arts - Legal Secretary
San Diego City College
San Diego, CA
Skills
Document management
Legal research
Client communication
Case file organization
Court filing
Schedule coordination
Legal terminology
Time management
Calendar management
File archiving
Meeting coordination
Client billing
Transcription services
Office supplies management
Task prioritization
Client interaction
Document formatting
Client scheduling
File management
Court scheduling
Legal software proficiency
Client records management
Electronic filing
Client follow-up
File scanning
Document filing
Client correspondence
Transcription
Billing and invoicing
Civil law
Languages
Spanish
Native or Bilingual
Interests
Photography - I would photograph Personal Injury client's injuries , photographed location of incident , if vehicles were involved I took those photographs
I also enjoying taking photographs of family and events