ELIZABETH SANCHEZ
National Transport Management and Holding Company Inc.
MIAMI,FL
2
Languages
23
years of professional experience
Results-driven health law professional with a Master of Science in Health Law, specializing in Risk Management and Compliance. Over 20 years of healthcare administration experience, including 10 years managing podiatry practice operations. Expertise in compliance monitoring, risk assessment, patient safety, and quality improvement, supporting organizations in achieving regulatory readiness and maintaining high audit standards.
Work History
PRESIDENT / GENERAL MANAGER
9 Years 2 Months- Implemented policies and procedures to support consistent operations, regulatory compliance, employee accountability, and risk reduction.
- Managed day-to-day organizational operations, administrative processes, safety requirements, and compliance documentation.
- Monitored records, reports, inspections, training materials, and documentation to ensure completeness and accuracy.
- Identified operational hazards and compliance gaps, developing corrective-action strategies to mitigate risks.
- Supported incident reviews, accident prevention, documentation control, and safety initiatives to enhance organizational safety standards.
- Supervised personnel and delegated assignments to ensure compliance with organizational policies.
- Monitored records, reports, inspections, training materials, and other documentation for completeness and accuracy.
- Communicated with employees, contractors, vendors, and external stakeholders to resolve issues and maintain efficient operations.
- [Employment Dates]
PRESIDENT / GENERAL MANAGER
9 Years 8 Months- Direct overall business operations, compliance activities, safety programs, administrative functions, and risk-management initiatives.
- Developed and enforced organizational policies and procedures to ensure regulatory adherence, operational consistency, and employee accountability.
- Lead safety initiatives that resulted in a 99% reduction in accident rates.
- Established structured oversight and documentation practices that contributed to a 99% audit-pass rate.
- Identify operational risks, evaluate potential causes and consequences, and implement mitigation strategies.
- Monitor compliance with applicable federal, state, and local requirements and maintain documentation necessary to support audit readiness.
- Investigate incidents, accidents, complaints, and policy concerns; document findings and coordinate corrective and preventive actions.
- Maintain accurate records, reports, policies, logs, training documentation, and compliance-related files.
- Reviewed operational trends and performance data to identify and address quality improvement opportunities and reduce risks.
- Communicated compliance expectations and operational requirements to employees, contractors, and vendors to foster understanding and adherence.
- Coordinate with external parties, regulatory contacts, business partners, and professional advisors regarding operational, legal, contractual, and compliance matters.
- Oversaw vendor relationships to ensure service quality and compliance with contracts. and contractor relationships, including reviewing service expectations, documentation, and performance.
- Promote a culture of accountability, safety, continuous improvement, and ethical business practices.
OFFICE MANAGER
4 Years- Managed daily administrative operations, office workflow, scheduling, records, correspondence, and staff coordination.
- Supervised employees, delegated assignments, monitored performance, and ensured compliance with established procedures.
- Coordinated communications among staff, management, clients, vendors, contractors, and outside contacts.
- Coordinated communications among staff, management, clients, and vendors to streamline information flow and enhance collaboration.
- Supported management with scheduling, documentation, purchasing, vendor communication, and general operational responsibilities.
- Assisted with implementing policies and improving workflows to resolve issues and support operational planning.
- Prepared reports, organized documentation, and maintained files for efficient retrieval and administrative review.
- Assisted with policy implementation, workflow improvement, issue resolution, and operational planning.
- Handled sensitive information with professionalism, discretion, and attention to confidentiality.
OFFICE MANAGER
10 Years- Managed the daily administrative operations of a podiatry practice for 10 years, supporting providers, staff, patients, vendors, and outside contacts.
- Supervised office employees, delegated responsibilities, monitored performance, and promoted adherence to office policies and procedures.
- Coordinated patient appointments, provider schedules, staff assignments, and administrative workflow to ensure smooth daily operations.
- Managed the main office and accounting functions while maintaining accurate financial, administrative, and operational records.
- Maintained confidential patient, employee, financial, legal, and business information with professionalism and discretion.
- Managed legal filings and prepared or maintained documentation for general counsel.
- Maintained accurate records of subcontractor contracts and coordinated related administrative documentation.
- Communicated with providers, employees, patients, vendors, contractors, and external contacts to resolve issues and ensure effective information flow.
- Monitored workflow and staff activities to promote accuracy, accountability, and timely completion of assignments.
- Identified administrative and workflow concerns, implementing solutions that enhanced office efficiency and streamlined processes.
- Podiatry Practice
Education
MASTER OF SCIENCE - Health Law
- Concentration: Risk Management and Compliance
- [Year Awarded]
Associate of Science - Biology
- [College or University Name]
- [Year Awarded]
Bachelor of Science - Interdisciplinary Studies
- [College or University Name]
- [Year Awarded]
Skills
Operational Risk Management
Regulatory Compliance
Compliance Oversight
Regulatory Compliance
Audit Strategy Development
Policy Execution
Risk assessment
Incident investigation
Safety Program Management
HIPAA and Privacy Awareness
OSHA and Workplace Safety Awareness
Staff Supervision and Training
Vendor Management
Stakeholder Communication
Operational Process Improvement
Compliance Program Framework
Compliance Program Design
HIPAA principles
OSHA principles
Healthcare Regulations
Risk mitigation
Incident Management
Audit Readiness Planning
Quality Assurance
Policy Improvement
Confidentiality assurance
Regulatory Documentation
Project Management Software
Personal Information
Title: HEALTHCARE RISK MANAGEMENT & COMPLIANCE PROFESSIONAL
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
PRESIDENT / GENERAL MANAGER
East Coast Transportation Company of South Florida LLC
07.2017 - CurrentRead More
PRESIDENT / GENERAL MANAGER
National Transport Management and Holding Company Inc.
01.2017 - CurrentRead More
OFFICE MANAGER
The American Green Cross, Inc.
01.2013 - 01.2017Read More
OFFICE MANAGER
Hialeah Foot Center
05.2003 - 05.2013Read More
Nova Southeastern University
MASTER OF SCIENCE from Health Law
Read More
UNIVERSITY OF CAMAGUEY
Associate of Science from Biology
Read More
Keiser University
Bachelor of Science from Interdisciplinary Studies
Read More